Residential Facilities Manager

Hexagon Group; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Hexagon Group is seeking a Facilities Manager to oversee the day-to-day facilities management of a residential portfolio across West London. The role focuses on maintaining high standards, safety compliance and delivering both hard and soft FM services with external providers.

You will monitor health and safety, ensure statutory compliance and manage records, inspections and audits. A background in building safety legislation (FSER, Golden Thread, BSA) and HRB experience is valuable.

Qualifications

• Experience in residential property facilities management with HRBs.
• Strong knowledge of Fire Safety (England) Regulations, Building Safety Act and Golden Thread.
• Familiarity with property management systems and compliance tracking platforms.
• IOSH or NEBOSH qualification advantageous; IWFM or RICS membership preferred.

Responsibilities

• Oversee day-to-day facilities management of a residential portfolio.
• Monitor health and safety compliance and statutory requirements across the portfolio.
• Deliver hard and soft FM services: cleaning, security, and M&E maintenance.
• Coordinate with contractors to ensure service levels and KPIs are met.
• Maintain records, inspections and audits; manage compliance platforms.

Skills

Facilities management

Health & safety compliance

Contractor management

Building regulations knowledge

Stakeholder liaison

Education

IOSH or NEBOSH qualification

IWFM or RICS membership

Tools

Property management systems

Compliance tracking platforms

Job description

We are partnering with a highly regarded property management company to recruit a Facilities Manager who will oversee a portfolio of residential properties across West London. This is an exciting opportunity to join a growing, friendly and experienced property management team during a period of expansion. You will play a key role in maintaining high standards across the portfolio while contributing to the continued success of the company. The role offers a salary from 40,000 - 45,000, along with hybrid working and a generous benefits package.

In this role, you will oversee the day to day facilities management of the residential portfolio, ensuring everything runs smoothly and safely for residents. You will be responsible for monitoring all aspects of health and safety and statutory compliance, making sure requirements and regulations are always kept up to date.

You will take responsibility for delivering both hard and soft FM services across the portfolio, covering cleaning, security, and M&E maintenance. Working closely with contractors and service providers, you will ensure services are delivered to a consistently high standard and in line with agreed service levels and key performance indicators. You will also oversee compliance platforms and property management systems, manage planned and reactive maintenance programs including minor works, and ensure all records, inspections and audits are accurate, well organised and fully up to date.

This role requires a strong understanding of residential property compliance, building safety legislation and experience in third party management. Experience with property management systems and compliance tracking platforms is essential. A relevant health and safety qualification such as IOSH or NEBOSH, along with membership of IWFM or RICS, would be advantageous. Candidates will ideally have experience managing High-Risk Buildings (HRBs), alongside a strong understanding of the Fire Safety (England) Regulations (FSER), the Golden Thread, and the Building Safety Act (BSA) more broadly, as the portfolio includes several HRBs.

Our client is happy to speak with Assistant Facilities Managers who are enthusiastic about the property management sector and looking for the next chapter in their career, as well as with existing Facilities Managers who are open to new opportunities.

Interviews will take place shortly.