Residential Care Deputy Manager

National Star; Hereford; Presencial; GBP 28 000 - 40 000; Tempo integral

Resumo da oferta

National Star in Hereford is seeking a Deputy Manager to support our Long Term Living service, guiding a dedicated team and ensuring high standards of care for seven adults with complex needs.

You will work closely with the Registered Manager, oversee daily operations, staffing, and regulatory compliance, and champion person-centred care.

Qualificações

• A Level 3 qualification (or above) in Health & Social Care.
• At least two years' experience in residential care.
• Experience supervising or managing staff.
• Knowledge of CQC standards and person-centred care planning.
• Excellent communication, organisational and problem-solving skills.
• A genuine commitment to supporting adults with complex needs to live fulfilling lives.
• Experience supporting people with complex physical and learning disabilities and a management qualification would be advantageous.

Responsabilidades

• Lead by example to create a positive, person-centred environment for residents.
• Support day-to-day operation of the home, ensuring high-quality care and effective staffing.
• Coach and develop team members and ensure regulatory compliance.
• Step into the management role in the Registered Manager's absence to keep the service safe and compliant.

Conhecimentos

Leadership

People management

Communication

Organisational skills

Problem-solving

Formação académica

A Level 3 qualification in Health & Social Care

Descrição da oferta de emprego

We're looking to strengthen our management team with an additional Deputy Manager to support the successful running of our Long Term Living service in Hereford, providing exceptional support to 7 young adults with acquired brain injuries, physical disabilities and learning disabilities.

Working closely our highly experienced current Deputy Manager and Registered Manager, you'll play a key role in leading a dedicated team, maintaining outstanding care standards and helping to drive continuous improvement across our residential and supported living service. This is a fantastic opportunity for someone who wants to make a genuine difference while developing their management career.

The Role

As Deputy Manager, you'll lead by example, creating a positive, person-centred environment where residents can thrive, achieve greater independence and actively participate in their local community.

You'll take responsibility for supporting the day-to-day operation of the home, ensuring high-quality care delivery, effective staffing, regulatory compliance and positive outcomes for residents. You'll also support, coach and develop team members, helping them deliver the highest standards of care and support.

When the Registered Manager is absent, you'll confidently step into the management role, ensuring the service continues to run safely, effectively and in line with CQC requirements.

About You

You'll bring experience from a residential care setting, along with the confidence and leadership skills needed to inspire others and drive quality.

To be successful, you'll have:

• A Level 3 qualification (or above) in Health & Social Care
• At least two years' experience in residential care
• Experience supervising or managing staff
• Knowledge of CQC standards and person-centred care planning
• Excellent communication, organisational and problem-solving skills
• A genuine commitment to supporting adults with complex needs to live fulfilling lives

Experience supporting people with complex physical and learning disabilities and a management qualification would be advantageous.

Why Join Us?

This is more than a Deputy Manager role. It's an opportunity to influence service development, support residents to achieve their goals and be part of a team that genuinely changes lives every day.

If you're an ambitious care professional with the passion to lead, develop others and deliver outstanding support, we'd love to hear from you.