Residential Care Associate

AETHELRA CONSULTING PTE. LTD.; Penarth; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

On-campus housing

Job summary

The Residential Care Associate lives on campus to oversee daily routines, provide pastoral support, and foster a safe, inclusive living environment for scholars. This full-time, live-in role sits on a Singapore campus and includes on-site accommodation.

You will collaborate with security, facilities and staff to coordinate activities, mentor youth, handle events, and support campus operations while upholding safety policies and crisis response protocols.

Qualifications

• Diploma, NITEC/Higher NITEC or equivalent in social services or related fields.
• Experience in residential care or youth mentorship is advantageous and welcome.
• Willingness to commit to a live-in campus arrangement.

Responsibilities

• Live-in duty to ensure scholars' safety, well-being, and daily routines.
• Collaborate with campus security, facilities and housekeeping to maintain a secure living environment.
• Provide pastoral support and mentor scholars; identify distress and escalate appropriately.
• Plan, organize and deliver residential activities and personal growth workshops.
• Support campus operations, procurement, inventory and facilities requests.
• Respond to emergencies and enforce policies and codes of conduct.

Skills

Interpersonal skills

Communication

Cultural sensitivity

Emotional intelligence

Problem solving

Calm under pressure

Education

Diploma / NITEC or Higher NITEC in Social Services, Youth Work, Hospitality, or related

Job description

Job Title: Residential Care Associate

Job Details:

Employment Type: Full-time (Live-in Role)

Location: In-person(Campus-based, Singapore)

Compensation: $2,750 per month - $3,300 per month (Commensurate with experience & expertise)

About Our Client

Our client’s organization is Singapore’s first residential tertiary scholarship program, dedicated to providing a supportive, holistic, and nurturing living-learning environment for high-potential youth from lower-income families. They empower scholars to achieve academic excellence, personal growth, and leadership development.

Why Join There?

• Make a Lasting Impact: Play a pivotal, direct role in transforming the lives and trajectory of high-potential youth during a critical stage of early adolescence (ages 12–13) by serving as a trusted mentor and cornerstone of their daily growth.
• Immersive Community Experience: Be part of Singapore’s pioneering residential tertiary scholarship model, working alongside a passionate, dedicated team in a close-knit campus environment.
• Holistic Career Development: Gain comprehensive experience spanning youth caregiving, pastoral care, student leadership development, event management, and campus operations.
• Full On-Campus Accommodation Provided: Benefit from provided residential quarters on campus as part of this live-in role, allowing you to fully immerse yourself in a vibrant educational community.

Position Summary

The Residential Care Associate plays a pivotal role in shaping a safe, structured, and vibrant residential community for our scholars. Residing on campus, you will oversee daily routines, provide holistic pastoral support, assist with campus operations, and foster a positive, inclusive environment that supports scholars' personal and academic success.

Key Responsibilities

1. Scholar Routine & Pastoral Care

• Live-in Duty & Daily Operations: Reside on campus to ensure scholars' safety, well-being, and adherence to daily routines (e.g., wake-up routines, mealtimes, and night check-ins/lights out).
• Living Environment: Collaborate with campus security, facilities, and housekeeping teams to maintain a secure, safe, and clean-living environment.

2. Mentorship& Student Wellbeing

• Role Modeling: Demonstrate exemplary standards of professionalism, integrity, and respect, serving as a positive role model within the residential community.
• Emotional Support: Offer foundational emotional and social support to scholars; identify early signs of distress and escalated complex cases appropriately to the Assistant Lead or relevant personnel.

3. Community& Youth Programming

• Event Execution: Assist in planning, organizing, and delivering residential activities, cultural exchanges, and personal growth workshops to foster community spirit.
• Operational & Logistics Support: Manage ground logistics, venue setups, and administrative requirements for residential events and activities.

4. Cross Departmental Collaboration

• Holistic Alignment: Partner closely with internal teams—including Scholar Development Executives, Program Managers, and Campus Security—to ensure an integrated approach to scholar support.
• Vendor Engagement: Support coordination with external vendors and community partners under the guidance of the Assistant Lead.

5. Crisis Management & Safety Compliance

• Emergency Response: Act as a first responder during campus incidents (e.g., medical emergencies, fire safety alarms) in accordance with established emergency response protocols.
• Policy Enforcement: Communicate, promote, and uphold residential policies, code of conduct, and safety guidelines among scholars.

6. Administration & Facilities Support

• Campus Operations: Assist with daily administrative tasks, campus procurement, inventory tracking, and facilities maintenance requests to ensure smooth campus functioning.

Qualifications & Requirements

• Educational Background: Diploma, NITEC/Higher NITEC, or equivalent qualification in Social Services, Youth Work, Hospitality, Community Care, Facilities Management, or related disciplines.
• Experience: Prior experience in residential care, youth mentorship, student services, or caregiving is advantageous, though passionate candidates seeking to transition into youth support are welcome to apply.
• Core Competencies:

• -Excellent interpersonal and communication skills, with a proven ability to build trust and rapport with youth from diverse backgrounds.

  -Cultural sensitivity, emotional intelligence, and strong problem-solving abilities.

  -Calm demeanor under pressure, with sound judgment in managing unexpected situations or emergencies.

• Mandatory Requirement: Willingness and capability to commit to a live-in campus arrangement.

NB: We regret that only shortlisted candidates will be notified.

Thank you.