Residential Care Assistant — Flexible 30h/Week

Riverside-12e5e24d; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay & generous pension

25 days holidays (pro rata)

Investment in learning and development

Job summary

Riverside is seeking a Care Assistant to join Linden Court, London. This permanent role is 30 hours per week with a Monday-Sunday shift rotation, including bank holidays and weekends.

You will support residents with personal care, follow individual care plans, and contribute to their wellbeing. A customer-focused ethos and flexibility are essential to meet care standards and regulatory requirements.

Qualifications

• Experience of working in a customer focused, residential environment, offering personal care to a diverse group of people.
• Awareness of housing and Health and Safety legislation and regulation National Care Standards Awareness
• Flexibility to work hours to meet customer and business needs, including outside of normal office hours and lone working

Responsibilities

• Deliver direct personal care to customers in line with CQC definitions including showering, shaving, toileting, continence management and personal hygiene (training provided).
• Help customers to go to bed, wake up, dress and maintain their personal appearance.
• Safely helping with customer’s mobility difficulties and using assessed equipment, aids or other manual handling equipment.
• Administering and supporting medication for customers.
• Assisting with preparation of meals, snacks and drinks where necessary.
• Working with customers to provide light general household domestic duties, for example - cleaning, laundry, ironing, etc.
• Helping customers with the management of their personal affairs when this is part of their individual support plan.
• Communicate clearly, building trusted relationships with customers and their wider support network.
• Provide companionship to customers, engaging in conversation to build genuine and trusted relationships.
• Encourage customers to participate in social activities and feel part of the community.
• Ensure customers are safe at all times by carrying out all duties within Riverside’s Policy and Procedure framework.
• Take pride and initiative in working with customers to meet their needs, creating a safe, comfortable and respectful living environment.
• Maintain detailed, accurate records of care and medication support provided, as well as tasks undertaken.
• Promptly respond to and report any concerns relating to the care, support, well-being or behaviour of customers to a manager, making comprehensive records, ensuring customer confidentiality is observed at all times.
• Recognising any signs of abuse and immediately reporting them to a manager, ensuring local safeguarding procedures are followed.
• Record all complaints and proactively talk through the complaints procedure with customers.
• Deliver your role in line with the Riverside company values - "Our Riverside Way".

Skills

Customer-focused care

Health & Safety awareness

Flexible hours

Job description

Riverside is seeking a Care Assistant to join Linden Court, London. This permanent role is 30 hours per week with a Monday-Sunday shift rotation, including bank holidays and weekends.

You will support residents with personal care, follow individual care plans, and contribute to their wellbeing. A customer-focused ethos and flexibility are essential to meet care standards and regulatory requirements.