Relief Care & Support Assistant

Riverside-12e5e24d; Greater London; On-site; GBP 29,000 - 35,000; Part time

Benefits offered by this job

Competitive pay

Generous pension

Learning and development

Technology support

Wide range of benefits

Job summary

Riverside is seeking a Relief Worker to provide high-quality, customer‑led care and support at Linden Court, London. You will work under the direction of the scheme manager and support team, helping to maintain dignity and improve health and wellbeing in a safe environment.

We value flexibility, excellent communication, and teamwork. The role may require travel to other locations and works on shifts as needed, with competitive pay and a generous benefits package.

Qualifications

• Experience of working with people from diverse backgrounds.
• Compassion, patience, empathy.
• Excellent written and verbal communication skills.
• Flexible and approachable with a positive attitude.
• Strong team player able to adapt to shifting requirements.
• Basic literacy and numeracy skills.
• Knowledge of safeguarding adults at risk procedures.
• Proficiency in Microsoft Word and Excel; willingness to learn other IT systems.

Responsibilities

• Provide high quality, customer-oriented service and act in a customer-led manner.
• Assist in providing care and support to customers under supervision.
• Maintain dignity and promote health and wellbeing in a safe environment.
• Foster effective communication with customers and colleagues, adapting to individual needs.
• Encourage independence and social engagement for customers.
• Maintain records accurately and confidentially.
• Perform general cleaning and security duties.
• Undertake training and development as required.

Skills

Customer focus

Communication skills

Flexibility

Team player

Approachable

IT skills

Tools

Microsoft Office

Job description

Riverside is seeking a Relief Worker to provide high-quality, customer‑led care and support at Linden Court, London. You will work under the direction of the scheme manager and support team, helping to maintain dignity and improve health and wellbeing in a safe environment.

We value flexibility, excellent communication, and teamwork. The role may require travel to other locations and works on shifts as needed, with competitive pay and a generous benefits package.