Resident Liaison - Decarbonisation Projects (Enfield)

Skilled Careers; Greater London; Sur place; GBP 22 000 - 32 000; Plein temps

Résumé du poste

Skilled Careers in North London is seeking a Resident Liaison Officer (RLO) for a major decarbonisation framework based in Enfield. You will be the crucial link between residents, site delivery teams and local housing officers during extensive energy‑efficiency upgrades.

This site-based, full‑time role focuses on SHDF programmes, external wall insulation, solar PV and window/door works, requiring proven RLO experience, a full UK driving licence and strong communication with diverse communities.

Qualifications

• Proven RLO experience in social housing or tenant liaison roles.
• SHDF/ decarbonisation scheme familiarity highly desirable.
• Full UK driving licence and access to a vehicle.
• Strong communication and conflict-resolution with diverse residents.
• Locally based within easy commute of Enfield, North London.

Responsabilités

• Engage tenants, conduct inductions and survey visits for SHDF retrofit plans.
• Coordinate daily access with residents, site managers and sub-contractors.
• Identify vulnerable tenants and tailor support to minimise disruption.
• Answer queries, resolve issues and perform post-completion sign-offs.
• Maintain daily liaison logs and report progress to managers.

Connaissances

RLO experience

SHDF familiarity

Driving licence

Customer focus

Location proximity to Enfield

Description du poste

Skilled Careers in North London is seeking a Resident Liaison Officer (RLO) for a major decarbonisation framework based in Enfield. You will be the crucial link between residents, site delivery teams and local housing officers during extensive energy‑efficiency upgrades.

This site-based, full‑time role focuses on SHDF programmes, external wall insulation, solar PV and window/door works, requiring proven RLO experience, a full UK driving licence and strong communication with diverse communities.