Resident Hospitality & Housekeeping Assistant

St Monica Trust; Mooseheart; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Pension scheme

23 days holiday + bank holidays

Free flu vaccinations

Free uniform

Job summary

St Monica Trust in Bristol is seeking a Resident Support Assistant to deliver high-quality housekeeping, catering and hospitality services within our care homes. This role focuses on creating a warm, welcoming environment where residents feel valued and at home.

You'll work 21 hours per week, mainly 11:00–18:30 on Wednesdays, Thursdays and Fridays, earning £14,720.16 per annum. This is not a care role, but supports residents' daily comfort and enjoyment.

Qualifications

• Confident with IT and using standard office programs.
• Understanding of basic food preparation and cleaning techniques.
• An understanding and appreciation of older people in a care setting and the issues that may affect them.
• Knowledge of basic health and safety rules.
• Knowledge of customer service principles.

Responsibilities

• Deliver a holistic, person-centred service to care home residents, addressing hospitality, housekeeping and catering needs.
• Maintain a high standard of hygiene in line with health and safety, infection control, food hygiene legislation and policy.
• Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
• Meet residents' unique needs and collaborate with colleagues across care home teams.
• Prepare lounge areas to be ready for use as a coffee and bar venue for residents and visitors.

Skills

IT literacy

Food prep basics

Health and safety knowledge

Customer service

Empathy for older people

Education

GCSE or equivalent

Level 1 Food Hygiene (or equivalent)

Level 2 Healthcare Cleaning (or equivalent)

Tools

Microsoft 365

Video call software (Facetime/Zoom)

Job description

St Monica Trust in Bristol is seeking a Resident Support Assistant to deliver high-quality housekeeping, catering and hospitality services within our care homes. This role focuses on creating a warm, welcoming environment where residents feel valued and at home.

You'll work 21 hours per week, mainly 11:00–18:30 on Wednesdays, Thursdays and Fridays, earning £14,720.16 per annum. This is not a care role, but supports residents' daily comfort and enjoyment.