Bank Resident Support & Hospitality Assistant

St Monica Trust; Mooseheart; Presencial; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible shifts

Competitive hourly rates

Ongoing learning and development

Trust Hub discounts

Stream access to earned pay

Credit Union savings and loans

Subsidised meals, pool and gym access

Wellbeing support and flu vaccinations

Blue Light Card

Refer a Friend bonus

Free uniform and parking

Descripción de la vacante

St Monica Trust, a Bristol-based charity, is seeking bank staff to provide flexible, person-centred support across our retirement villages. Roles include care, hospitality, housekeeping, gardening, maintenance, and portering, with shifts chosen to fit around your lifestyle.

You'll deliver compassionate service to residents, maintain hygiene and safety standards, assist with room checks and laundry, and help create welcoming lounge spaces for social activities. Training and support are provided.

Formación

• Confident with IT and standard office programs (Word, Outlook).
• Understand basic food prep and cleaning techniques.
• Ability to care for older people in a care setting.
• Know health and safety rules.
• Know customer service principles.

Responsabilidades

• Deliver holistic, person-centred service to care home residents, addressing hospitality, housekeeping, and catering needs.
• Maintain high hygiene standards per health and safety and policies.
• Ensure room checks, communal room comfort, cleanliness, and laundry sorting.
• Meet residents' unique needs and collaborate with care home teams.
• Prepare lounge areas to function as coffee/bar venues for residents and visitors.

Conocimientos

IT skills

Food prep basics

Cleaning basics

Older people awareness

Health & safety knowledge

Customer service

Educación

GCSE or equivalent

Herramientas

Microsoft 365

Video call apps (Facetime/Zoom)

Descripción del empleo

St Monica Trust, a Bristol-based charity, is seeking bank staff to provide flexible, person-centred support across our retirement villages. Roles include care, hospitality, housekeeping, gardening, maintenance, and portering, with shifts chosen to fit around your lifestyle.

You'll deliver compassionate service to residents, maintain hygiene and safety standards, assist with room checks and laundry, and help create welcoming lounge spaces for social activities. Training and support are provided.