Resident Engagement Officer

Jobsgopublic; Greater London; On-site; GBP 41,000 - 48,000; Full time

Job summary

A leading housing organization is seeking a Tenant Engagement Officer to support their Resident Engagement Strategy. This full-time role focuses on fostering tenant relationships and ensuring safety and quality services. Candidates passionate about community engagement and possess communication skills are encouraged to apply. The salary ranges from £41,000 to £48,000 per annum.

Qualifications

• Passionate individual needed for tenant engagement.
• Excellent communication and project management skills required.
• Experience in engagement activities preferred.

Responsibilities

• Facilitate meaningful engagement opportunities.
• Support continuous improvement by organizing tenant engagement activities.
• Respond to new legislation with the Housing Insight and Improvement team.

Skills

Communication

Project Management

Self-motivation

Job description

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Vacancy: Tenant Engagement Officer

Do you want to make a difference in the lives of people in our community?

Are you self-motivated with excellent communication and project management skills?

We have a vacancy within the Housing Team to support our Tenant Engagement Group in developing and delivering our Resident Engagement Strategy. The post holder works closely with tenants to ensure they are treated with respect, the service is open and honest, tenant safety is prioritised, and we provide good quality homes and services.

We are seeking a passionate individual to facilitate meaningful engagement opportunities and support continuous improvement by organising tenant engagement activities. The role also involves assisting the Housing Insight and Improvement Senior Specialist in responding to new legislation and developing service improvement projects.

Salary range: £41,000 - £48,000 per annum.

This is a full-time role, but applications from all candidates will be considered.

For an informal discussion about the role, please contact Meena Lota, Housing Insight and Improvement Senior Specialist, at 01483 444452.

We do not accept CVs without a completed application form. No agencies please.

Closing date for applications: Monday 26 August

Interview date: Thursday 29 August

Please note we do not accept applications after the deadline specified in the advert.

About Guildford

Guildford is a regional centre for leisure, business, education, shopping, and culture, set in the beautiful Surrey Hills Area of Outstanding Natural Beauty. It is a thriving market town with a vibrant nightlife and excellent transport links, including a 30-minute train to London, frequent bus routes, and subsidised Park and Ride facilities. These features contribute to a high quality of life that attracts residents and visitors alike.

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. Our organization is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We have robust systems in place for the safe recruitment of staff and volunteers.