Residence Advisor

Education First; Brighton; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Live-in arrangement discussion

Flexible hours

Job summary

EF Education First Brighton International Language Campus is seeking Residence Advisors to welcome and support international students, manage housing check-ins, curfews, and safety, and help create a home away from home.

This on-site, zero-hour role offers typically 10–20 hours weekly with potential for more and an option for live-in arrangements; DBS checks and UK eligibility are required.

Qualifications

• Customer service oriented and friendly approach.
• Excellent verbal and written communication with students and staff.
• Able to adapt to changing schedules and on-call duties.
• Sensitive to the needs of international students living away from home.
• Ability to remain calm and diffuse difficult situations.

Responsibilities

• Meet and greet new students on arrival and explain house rules.
• Assist with check-in and guide students to rooms.
• Remind departing students of leaving dates and procedures.
• Maintain safe and comfortable environment; report misconduct to staff.
• Conduct weekly room checks to ensure standards are met.

Skills

Customer service

Communication

Flexible & adaptable

Calm under pressure

Multi-cultural sensitivity

Team player

Job description

Brighton, East Sussex, United Kingdom (On-site)

• EF Language Abroad
• Entry‑Level
• Operations

Your Role

EF (Education First) Brighton International Language Campus is looking for responsible and culturally intelligent Residence Advisors to join our team in September 2026.

In this role, you’ll help create a welcoming and secure environment where international students feel at home, supported and part of a vibrant community throughout their studies.

• Zero-hour contract
• Typically 10-20 hours per week, with possibility of more hours during peak weeks and holidays
• Potential for full-time employment at peak
• Live-in arrangement can be discussed

If you’d like experience within international business this summer, and are passionate about student welfare, customer service and multicultural environments, we’d love to hear from you.

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• Meeting and greeting new students on arrival and informing them of rules
• Assisting with checking in & taking students to rooms
• Reminding departing students of leaving date & procedures
• Maintain safe and comfortable environment by taking appropriate action in the event of student misconduct, addressing concerns with relevant school staff
• Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form
• Carry out nightly curfew checks for under 18s on rotation
• Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary
• Assisting students with problems and queries
• Manage and report welfare issues relating to students in residence
• Take responsibility for fire safety and familiarise self with evacuation procedures
• Ensuring that residence rules are being adhered to and report all issues to residence manager
• Participate in regular on‑call duties as per rota
• Promote and run activities for residence students, ensuring that students have the "home away from home" feeling
• Providing great customer service and ensuring department goals are met

Requirements

• Given the nature of the position, a flexible, hands‑on approach to nature & hours of work undertaken isessential
• Highly motivated, energetic, positive
• Customer service orientated, friendly & approachable manner
• Able to remain calm under pressure & to diffuse potentially difficult situations
• Sensitive to needs of international students living away from home
• Excellent communicator with students, colleagues, and external clients
• Attention to detail, organised & thorough
• All offers are subject to a clear enhanced DBS checkand two references
• Legally able to work in the UK at commencement of employment and for the duration of the contract

Why you will love working with EF

• Work in a truly international environment
• Boost your CV with a world renownedorganisation
• Regular social events
• Online and in‑person trainings
• Staff are encouraged to innovate, take ownership of theirideasand bring them to fruition
• Ambition is nurtured and career enhancement opportunities are available at EF’syear roundLanguage Campuses

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1

About Us

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

About the Team

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real‑world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.