Reservations Sales Manager

JR United Kingdom; Portsmouth; On-site; GBP 50,000 - 60,000; Full time

Job summary

An iconic independent restaurant and event venue in London is seeking a Head of Reservations, Sales and Events. This role involves leading a team, managing reservations, and driving sales while benefiting from Monday to Friday shifts and a competitive salary structure with bonuses. The ideal candidate should have strong leadership and organizational skills along with experience in reservation systems.

Benefits

Monday to Friday shifts

Bonus incentives paid twice a year

Uncapped commission on organic sales

Stable team and operations

Qualifications

• Strong leadership, communication, and organizational skills.
• Experience with reservation systems required.
• Guest-focused with attention to detail.

Responsibilities

• Support and train reservation team for smooth call handling.
• Motivate and organize the team.
• Develop sales revenue proactively/reactively.

Skills

Leadership

Communication

Organizational skills

Tools

Quadranet

OpenTable

Collins

Job description

Job Title: Head of Reservations, Sales and Events

Our client is an iconic independent restaurant and event venue that offers exquisite food across two successful locations. The group is well-established in London and plans to expand their portfolio in the coming years. The successful candidate for the Head of Reservations, Sales and Events position can expect to be part of a stable and thriving operation!

Benefits:

• Monday to Friday shifts
• Starting salary of £50,000 per annum + bonus + commission
• Bonus incentives paid twice a year
• Uncapped 3% to 7% commission on organic sales
• Located in Victoria, London – easy commute
• Stable team and operations

Responsibilities:

• Represent the restaurant/venue proudly
• Support and train reservation team for smooth call handling
• Motivate and organize the team
• Manage third-party inquiries
• Oversee reservation and event reports
• Manage Private Dining & Membership
• Develop sales revenue proactively/reactively

Requirements:

• Strong leadership, communication, and organizational skills
• Experience with reservation systems like Quadranet, OpenTable, Collins, or similar
• Guest-focused with attention to detail
• Proactive, results-driven, and able to maximize event and reservation inquiries
• Ability to develop leads proactively
• Willingness to host events when needed