RESERVATIONS MANAGER

Platinum Recruitment Consultancy; London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prestigious 5-star hotel in London is seeking a Reservations Manager to oversee room management and team development. The role requires a minimum of 2 years of experience in a luxury setting, emphasizing organization and market strategy management. The package includes numerous perks such as a yearly holiday and personal development plans.

Benefits

Season ticket loan

Uniform and uniform care

Performance review and personal development plan

Internal promotional opportunities

Yearly hotel star with dinner

28 to 32 days holiday per year

Bike2Work Scheme

Qualifications

• Minimum of 2 years' experience as a Reservations Manager in a luxury hotel.
• Good command of the English language.

Responsibilities

• Manage room inventories, allocations, and F&B systems for optimal revenue.
• Prepare weekly arrival meetings and train a small team.
• Monitor market segments and ensure accurate handling of requests.

Skills

Organizational Skills

Understanding of STRs

Pricing Strategies

Market Share Management

Team Training and Mentoring

Job description

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Besides the fantastic opportunity to show your talent and develop as a key member of the Management team, take a look at some of the perks on offer:

• Season ticket loan
• Uniform and uniform care
• Performance review and personal development plan
• Internal promotional opportunities
• Yearly hotel star with dinner in the outlet of your choice
• 28 to 32 days holiday per year, increasing by 1 day annually up to 4 years
• Bike2Work Scheme

Package

Salary from £40,000 p.a. depending on experience

Why choose our client?

Centrally located, our hotel client provides luxury 5-star accommodation, a health club with a state-of-the-art gym, sauna rooms, swimming pool, and a superb restaurant serving modern British cuisine and inventive cocktails.

What’s involved?

As Reservations Manager, you will be responsible for managing room inventories, allocations, and F&B systems to ensure optimal revenue conversion for the business. You’ll prepare weekly arrival meetings, ensure all requests are handled accurately, monitor market segments, and train and mentor a small team. Proven understanding of STRs, pricing strategies, driving market share, and working with OTAs is essential.

Ideally, you need a minimum of 2 years of experience as a Reservations Manager from a 5-star or luxury hotel, with excellent organizational skills and a good command of the English language.