Reservations Coordinator

JR United Kingdom; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in temporary housing is seeking a Reservations Coordinator in Warrington. The role involves managing client relationships, booking accommodations, and ensuring exceptional service for international clients. Ideal candidates will possess strong communication skills, a background in hospitality, and a passion for customer satisfaction.

Qualifications

• Experience in relationship management and customer service.
• Ability to handle complex customer issues effectively.
• Hospitality experience preferred.

Responsibilities

• Building and maintaining strong client relationships.
• Liaising with partners to book accommodations.
• Resolving issues during the booking process.

Skills

Interpersonal skills

Customer service

Communication skills

Organizational skills

Time-management skills

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Related field preferred

Job description

Reservations Coordinator, Warrington, Cheshire

Client: Nomad Temporary Housing

Location: Warrington, Cheshire

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

At Nomad Temporary Housing, we offer over 163,000 high-quality temporary corporate apartments worldwide, combined with exceptional service. Our global portfolio includes 18,000 serviced apartments, serving a diverse clientele including Fortune 1000 companies, relocation firms, and smaller organizations.

Nomad has been recognized as #1 in Overall Satisfaction and Net Satisfaction in the 2023 Relocating Employee Survey by Trippel Survey and Research LLC, marking our 12th top ranking. Inc. Magazine also ranked us #422 among America's fastest-growing private companies, with a growth rate of 1126%.

Our corporate offices are located in California, with regional offices in Phoenix, London, Shanghai, and Hong Kong.

Role Description

We are seeking a dedicated Reservation Coordinator to join our London team. This full-time, on-site position involves working closely with international clients to understand their temporary housing needs and coordinating with regional partners to secure suitable accommodations.

Key responsibilities include:

• Building and maintaining strong client relationships and understanding their housing requirements.
• Liaising with housing partners to book appropriate accommodations.
• Resolving any issues during the booking process efficiently.
• Maintaining accurate records of interactions and bookings.
• Collaborating with team members to share insights and improve service quality.

If you have a passion for customer service, excellent communication skills, and the ability to handle multiple tasks, we would love to hear from you.

Qualifications

• Strong interpersonal skills and experience in relationship management.
• Ability to maintain high customer satisfaction levels.
• Experience in resolving complex customer issues.
• Excellent written and verbal communication skills.
• Hospitality or customer service experience preferred.
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Strong organizational and time-management skills.