Reservations Coordinator

JR United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the temporary housing sector seeks a dedicated Reservations Coordinator for their Leeds location. This full-time role involves collaborating with clients and housing partners to provide optimal accommodation solutions. Candidates should have strong communication skills and a background in customer service or hospitality.

Qualifications

• Strong interpersonal skills with experience in relationship building.
• Proven ability to maintain high customer satisfaction levels.
• Experience in hospitality or customer service preferred.

Responsibilities

• Build and maintain strong client relationships, understanding their housing requirements.
• Coordinate with housing partners to book accommodations that meet client needs.
• Resolve issues promptly during the booking process.

Skills

Interpersonal skills

Customer satisfaction

Problem-solving

Communication

Organizational skills

Education

Bachelor’s degree in Hospitality Management

Bachelor’s degree in Business Administration

Job description

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Reservations Coordinator, Leeds, West Yorkshire

Client: Nomad Temporary Housing

Location: Leeds, West Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

At Nomad Temporary Housing, we offer over 163,000 high-quality temporary corporate apartments worldwide, combined with exceptional service. Our portfolio includes 18,000 serviced apartment properties globally, serving diverse clients including Fortune 1000 companies, relocation firms, and smaller businesses.

We are proud to be rated #1 in Overall Satisfaction and Net Satisfaction in the 2023 Relocating Employee Survey by Trippel Survey and Research LLC, marking the 12th time we have achieved top rankings. Inc. Magazine also ranked us #422 among America's fastest-growing private companies, with a remarkable growth rate of 1126%.

Nomad's corporate headquarters are in California, with regional offices in Phoenix, London, Shanghai, and Hong Kong.

Role Description

We seek a dedicated Reservation Coordinator for our London office. This full-time, on-site position is vital in providing our clients with optimal temporary housing solutions.

You will collaborate with international clients to understand their housing needs and coordinate with various temporary housing partners across the EMEA region to secure suitable accommodations. Your role involves managing stakeholder relationships to ensure a seamless guest experience.

Key Responsibilities:

• Build and maintain strong client relationships, understanding their housing requirements.
• Coordinate with housing partners to book accommodations that meet client needs.
• Resolve issues promptly during the booking process.
• Maintain accurate records of interactions and bookings.
• Collaborate with team members to share insights and improve service delivery.

If you are passionate about customer service, possess excellent communication skills, and can handle multiple tasks efficiently, we would love to hear from you.

Join our team committed to excellence and outstanding client service.

Qualifications:

• Strong interpersonal skills with experience in relationship building.
• Proven ability to maintain high customer satisfaction levels.
• Experience in resolving complex customer issues.
• Excellent written and verbal communication skills.
• Experience in hospitality or customer service preferred.
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Strong organizational and time-management skills.