Reservations Coordinator

JR United Kingdom; Bolton; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading company in temporary housing is seeking a Reservations Coordinator for their Bolton office. This full-time role entails coordinating accommodations and building client relationships while ensuring high customer satisfaction. Ideal candidates possess excellent communication and organizational skills along with relevant experience in hospitality or customer service.

Qualifications

• Experience in resolving complex customer issues.
• Strong organizational and time-management skills.
• Hospitality or customer service experience preferred.

Responsibilities

• Building and maintaining strong client relationships.
• Coordinating bookings with housing partners.
• Resolving issues promptly during the booking process.

Skills

Customer Service

Communication

Interpersonal Skills

Organizational Skills

Problem Solving

Education

Bachelor’s degree in Hospitality Management

Bachelor’s degree in Business Administration

Job description

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Reservations Coordinator, Bolton, Greater Manchester

Client: Nomad Temporary Housing

Location: Bolton, Greater Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

At Nomad Temporary Housing, we offer over 163,000 high-quality temporary corporate apartments worldwide, combined with superior service. Our clientele includes Fortune 1000 companies, relocation firms, and smaller businesses.

We are proud to be rated #1 in Overall Satisfaction and Net Satisfaction in the 2023 Relocating Employee Survey, and ranked #422 on Inc. Magazine's list of America's fastest-growing private companies, with a 1126% growth rate.

Our offices are based in California, with regional offices in Phoenix, London, Shanghai, and Hong Kong.

Role Description

We are seeking a dedicated Reservation Coordinator for our London office. This full-time, on-site role involves working closely with clients globally to understand their temporary housing needs and coordinating with regional housing partners to secure suitable accommodations.

Key responsibilities include:

• Building and maintaining strong client relationships
• Coordinating bookings with housing partners
• Resolving issues promptly during the booking process
• Maintaining accurate records of interactions and bookings
• Collaborating with team members to share insights and improve service

If you have excellent customer service skills, strong communication abilities, and organizational talent, we would love to hear from you.

Qualifications

• Proven interpersonal skills and relationship-building experience
• Ability to maintain high customer satisfaction
• Experience in resolving complex customer issues
• Excellent written and verbal communication skills
• Hospitality or customer service experience preferred
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
• Strong organizational and time-management skills