Reservations Coordinator

JR United Kingdom; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in temporary housing seeks a dedicated Reservations Coordinator for its London office. The role involves coordinating solutions for clients globally, ensuring high levels of customer satisfaction, and maintaining strong relationships with housing partners. Ideal candidates possess excellent communication and organizational skills, with preferred experience in hospitality or customer service.

Qualifications

• Experience in client relationship management is crucial.
• Hospitality or customer service experience preferred.

Responsibilities

• Building and maintaining client relationships for housing needs.
• Coordinating with housing partners for suitable accommodations.
• Resolving issues during booking processes.

Skills

Interpersonal skills

Customer satisfaction

Problem solving

Communication

Organizational skills

Time-management

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Job description

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Reservations Coordinator, Swindon, Wiltshire

Client: Nomad Temporary Housing

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

At Nomad Temporary Housing, we offer over 163,000 high-quality temporary corporate apartments worldwide, along with dedicated service. Our clientele includes Fortune 1000 companies, relocation firms, and smaller businesses.

We are proud to be rated #1 in Overall Satisfaction and Net Satisfaction in the 2023 Relocating Employee Survey by Trippel Survey, marking our 12th top ranking. Inc. Magazine also ranked us #422 among America's fastest-growing private companies, with a 1126% growth rate.

Nomad's headquarters are in California, with regional offices in Phoenix, London, Shanghai, and Hong Kong.

Role Description

We seek a dedicated Reservation Coordinator for our London office. This full-time, on-site role involves coordinating temporary housing solutions for clients globally.

Your responsibilities include:

• Building and maintaining client relationships to understand their housing needs.
• Coordinating with housing partners to secure suitable accommodations.
• Resolving issues that arise during booking processes.
• Maintaining accurate records of interactions and bookings.
• Collaborating with team members to share insights and improve service.

If you are passionate about customer service, possess excellent communication skills, and can manage multiple tasks efficiently, we encourage you to apply.

Join our team committed to excellence and outstanding client service.

Qualifications

• Strong interpersonal skills and experience in client relationship management.
• Ability to maintain high customer satisfaction levels.
• Experience resolving complex customer issues.
• Excellent written and verbal communication skills.
• Hospitality or customer service experience preferred.
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Strong organizational and time-management skills.