Reservations Coordinator

JR United Kingdom; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading temporary housing company seeks a Reservations Coordinator in Oxford. The successful candidate will be responsible for coordinating bookings for international clients, maintaining strong client relationships, and resolving booking issues. Exceptional communication and organizational skills are essential, alongside customer service experience.

Qualifications

• Strong interpersonal skills for client relationship management.
• Experience in customer satisfaction and issue resolution.
• Excellent written and verbal communication skills.

Responsibilities

• Build and maintain strong client relationships to understand their housing needs.
• Coordinate with housing partners to secure bookings.
• Resolve any issues during the booking process.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor's degree in Hospitality Management

Business Administration

Job description

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Reservations Coordinator, Oxford District

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Client:

Nomad Temporary Housing

Location:

Oxford District, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

At Nomad Temporary Housing, we offer over 163,000 high-quality temporary corporate apartments worldwide, coupled with dedicated service through our full-service temporary housing company. Our portfolio includes 18,000 serviced apartments catering to a diverse international clientele, including Fortune 1000 companies, relocation agencies, and smaller firms.

Nomad has been recognized as a leader in customer satisfaction, ranked #1 in the 2023 Relocating Employee Survey and among America's fastest-growing private companies by Inc. Magazine.

Our offices are located in California, with regional offices in Phoenix, London, Shanghai, and Hong Kong.

Role Description

We are seeking a dedicated Reservation Coordinator for our London office. This full-time, on-site role involves coordinating temporary housing bookings for international clients, working closely with various housing partners across the EMEA region to secure suitable accommodations.

Key Responsibilities:

• Build and maintain strong client relationships to understand their housing needs.
• Coordinate with housing partners to secure bookings that meet client requirements.
• Resolve any issues during the booking process promptly and effectively.
• Maintain accurate records of interactions and bookings.
• Collaborate with team members to share insights and improve service delivery.

If you possess excellent communication skills, customer service experience, and organizational abilities, we encourage you to apply.

Join our team committed to providing outstanding service and excellence.

Qualifications:

• Strong interpersonal skills for client relationship management.
• Experience in customer satisfaction and issue resolution.
• Excellent written and verbal communication skills.
• Hospitality or customer service experience preferred.
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Strong organizational and time-management skills.