Reservations Coordinator

JR United Kingdom; Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in temporary housing seeks a Reservations Coordinator in Crawley. The role involves managing international client bookings, resolving issues, and ensuring high service quality. Ideal candidates will have strong customer service skills, a degree in hospitality or business, and a passion for client relations.

Qualifications

• Strong interpersonal skills and experience in relationship management.
• Proven ability to maintain high customer satisfaction levels.
• Experience resolving complex customer issues.

Responsibilities

• Building and maintaining client relationships.
• Coordinating bookings with housing partners.
• Resolving booking issues efficiently.

Skills

Interpersonal skills

Customer satisfaction

Problem-solving

Communication

Organizational skills

Time-management

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Job description

Social network you want to login/join with:

Reservations Coordinator, Crawley, West Sussex

Client: Nomad Temporary Housing

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

At Nomad Temporary Housing, we offer over 163,000 high-quality temporary corporate apartments worldwide, along with exceptional service. Our clientele includes Fortune 1000 companies, relocation firms, and smaller organizations.

Nomad has been recognized as the top-rated temporary housing provider in the USA by Trippel Survey and Research LLC in 2023, ranking #1 in Customer Satisfaction. Inc. Magazine also listed us as #422 among America's fastest-growing private companies, with a 1126% growth rate.

Our headquarters are in California, with regional offices in Phoenix, London, Shanghai, and Hong Kong.

Role Description

We are seeking a dedicated Reservation Coordinator for our London office. This full-time, on-site position involves working closely with international clients to understand their temporary housing needs and coordinating with regional housing partners to secure suitable accommodations.

Responsibilities include:

• Building and maintaining client relationships
• Coordinating bookings with housing partners
• Resolving booking issues efficiently
• Maintaining accurate records of interactions and bookings
• Collaborating with team members to ensure service excellence

The ideal candidate will have a passion for customer service, excellent communication skills, and the ability to manage multiple tasks effectively.

Qualifications

• Strong interpersonal skills and experience in relationship management
• Proven ability to maintain high customer satisfaction levels
• Experience resolving complex customer issues
• Excellent written and verbal communication skills
• Hospitality or customer service experience preferred
• Bachelor's degree in Hospitality Management, Business Administration, or related field (highly preferred)
• Strong organizational and time-management skills