Research & Insight Lead

Battersea Dogs & Cats Home; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

28 days annual leave

Discounted gym memberships

Cycle to work scheme

Employee Assistance Programme

Pension contributions

Healthcare cash plan

Season ticket loans

Job summary

Battersea Dogs & Cats Home is seeking a Research & Insight Lead to shape how evidence informs decision making across the charity, leading strategic research programmes and ensuring colleagues have the evidence they need to act on audience-led insights.

You will provide leadership across the research and insight portfolio on audiences, public attitudes, market trends and evidence-informed planning, working closely with the Head of Insight & Impact to strengthen strategic decisions.

Job description

Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.

Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.

As a Research & Insight Lead, you will help shape how insight informs decision making across Battersea, leading strategic research programmes and ensuring colleagues have the evidence they need to make confident, audience-led and evidence-based decisions.

The role exists to lead Battersea's strategic research and insight portfolio, ensuring the organisation has the insight required to make confident, evidence-based decisions.

In this role you will provide leadership across Battersea's research and insight portfolio, on audiences, public attitudes, market trends and evidence-informed decision making. Working closely with the Head of Insight & Impact, You will strengthen how insight informs strategic planning, organisational change, innovation, audience engagement and decision making across Battersea.

What we can offer you:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact [e-mail] or call us on 020 3887 8341. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date:

14th October 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview dates:

• Pre-interview task (will be sent by email): 15th - 22nd October 2026
• First round: 26th / 27th October 2026
• Second round: 3rd / 4th November 2026