Reporting & Business Intelligence Manager

Life Services Group; Maidenhead, Birmingham; Remote; GBP 68,000 - 83,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Up to 10% annual bonus

Private medical cover

4% matched pension

Life assurance 2x salary

MyStaffShop discounts

Employee Assistance Programme

Career development focus

Eyecare support

Free on-site parking

Job summary

Life Services Group is seeking a Reporting & Business Intelligence Manager to lead the BI team across Maidenhead and Birmingham, delivering trusted reporting and analytics. The role focuses on strengthening data quality, simplifying the Tableau estate and embedding reporting across major transformation programmes.

You will balance strategic direction with hands-on delivery, driving self-service adoption and governance to enable leaders to make better decisions for families we serve.

Qualifications

• Proven experience leading BI, reporting or data teams.
• Strong Tableau expertise with impactful dashboards and reporting solutions.
• Experience reducing manual effort through automation and process improvement.
• Experience managing competing stakeholder requirements and influencing senior leaders.
• Strong understanding of data governance and trusted reporting principles.

Responsibilities

• Lead and develop the BI/analytics team across Birmingham and Maidenhead.
• Own and enhance the organisation's reporting landscape with accuracy and trust.
• Translate business requirements into meaningful reporting solutions with stakeholders.
• Drive self-service reporting and dashboard adoption across the business.
• Oversee Tableau environment governance and continuous improvement.
• Identify opportunities to streamline, automate and standardise reporting processes.
• Support key transformation initiatives by embedding reporting and insights.
• Establish governance and data quality standards for consistent information.

Skills

BI leadership

Tableau expertise

Automation

Stakeholder management

Data governance

Tools

Tableau Software

Job description

Reporting & Business Intelligence Manager

Brand Ref 4898 Function Central Operations Location England | Birmingham, England | Maidenhead Employment type Full-time Salary Up to £75,000 per annum Closing date 30/10/2026

Description

Reporting & Business Intelligence Manager

Contract: Full-time, permanent

Location: Maidenhead or Birmingham Head Office (depending on candidate location and business needs)

Salary: up to £75,000 per annum

Change that families will feel.

At Life Services Group, we're the UK's leading end-of-life company. We help one in three people across the UK plan for and deal with death, and our mission is to support every family through the hardest moments of life with simplicity, dignity, kindness and exceptional care.

As our Reporting & Business Intelligence Manager, you'll lead the next phase of our reporting and analytics journey. This is a role focused on building strong foundations: creating trusted reporting, improving data quality, simplifying our Tableau estate, driving self‑service adoption and embedding reporting across key business transformation programmes, including Falconer. Leading a team of analysts across Birmingham and Maidenhead, you'll balance strategic direction with hands‑on delivery, ensuring data helps our leaders make better decisions and ultimately supports better outcomes for the families we serve.

What you'll be doing

• Leading and developing the team, setting priorities and ensuring high‑quality delivery across the function.
• Owning and enhancing the organisation's reporting landscape, ensuring reporting is accurate, relevant and trusted.
• Working with senior stakeholders to understand business requirements and translate them into meaningful reporting solutions.
• Driving the adoption of self‑service reporting and dashboards, enabling teams to access insights more effectively.
• Overseeing the management and continuous improvement of the Tableau reporting environment.
• Identifying opportunities to streamline, automate and standardise reporting processes across the business.
• Supporting key transformation initiatives, including Falconer, by embedding reporting and performance insights.
• Establishing robust governance, data quality and reporting standards to ensure consistency and confidence in business information.

What you’ll bring

You're an experienced reporting and business intelligence leader who combines strong technical knowledge with a genuine passion for helping organisations make better decisions through data. You're comfortable leading teams, influencing stakeholders and translating complex business requirements into practical reporting solutions that deliver real value.

You'll have:

• Proven experience leading and developing a BI, reporting or data team.
• Strong Tableau expertise, with a track record of developing impactful dashboards, reporting solutions and best practices.
• A track record of reducing manual effort through automation and process improvement.
• Experience managing competing stakeholder requirements and influencing decision‑making at all levels, including senior leadership teams.
• A strong understanding of data governance, data quality and trusted business reporting principles.
• Experience delivering reporting and insight solutions that support operational performance and strategic decision‑making.
• Experience driving reporting transformation initiatives and increasing adoption of self‑service reporting.
• The ability to balance strategic thinking with a hands‑on approach to problem‑solving and delivery.

What you can expect from us

Rewarding leadership with real impact and progression

As a key contributor to our business, you’llbenefit from a package that reflects your impact, supports your wellbeing and helps you continue to grow your career with us.

• Time to recharge 25 days’ annual leave plus bank holidays, giving you the space to rest and maintain balance.
• Rewarding your impact Opportunity to earn up to 10% annual bonus, recognising your contribution to business performance.
• Healthcare when it matters Private medical cover for you, offering reassurance and quicker access to treatment.
• Planning for your future 4% matched pension contribution to help build long‑term financial security
• Peace of mind Life assurance cover at 2x your salary to support your loved ones.
• Everyday savings and perks Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers.
• Support when you need it 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Growing your career A strong focus on development, progression and building leadership capability across the business.
• Additional wellbeing benefits Including eyecare support, flu jab reimbursement and lifestyle discounts.
• Making work easier Free on‑site parking available at most of our locations.

Why Life Services Group

Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place.

Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector.

Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human.

We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end‑of‑life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more