Reporting and Assurance Administrator

Hampshire and Isle of Wight ICB (104)

Eastleigh

On-site

GBP 20,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

27 days annual leave
NHS Pension Scheme
Flexible working
Staff wellbeing services
Career development

Job summary

Hampshire and Isle of Wight ICB (104) is seeking a Reporting and Assurance Administrator to support the Integrated Reporting and Assurance Team. You will manage meetings, handle documentation, maintain information systems and produce performance information in a fast paced setting.

The role requires discretion, accuracy and strong organisational skills, with a focus on governance and customer service across internal and external stakeholders.

Qualifications

  • GCSE/O level in English or equivalent.
  • NVQ 3 in Business Administration or equivalent experience.
  • Experience in a changing environment.
  • Experience typing and formatting documents.
  • Experience in complex diary management and planning meetings.

Responsibilities

  • Provide administrative, coordination and reporting support to the Reporting and Assurance Team.
  • Coordinate diaries, arrange meetings, workshops and events with attendees and venues.
  • Prepare, distribute and maintain agendas, papers, minutes and action logs.
  • Manage correspondence and respond to routine enquiries, escalating complex matters.
  • Maintain electronic filing systems, trackers and records with accuracy and confidentiality.
  • Support production of reports, dashboards and briefing materials.

Skills

Diary management
Coordination
Reporting
IT skills
Communication
Organisation
Discretion

Education

GCSE/O level English
NVQ 3 in Business Administration

Tools

Microsoft Office

Job description

Job summary

Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship

We are recruiting a Reporting and Assurance Administrator within our Integrated Reporting and Assurance Team to support the the team with day to day administration and Integrated Reporting and Assurance aligned co-ordination tasks.

Main duties of the job

This role provides comprehensive administrative, coordination and reporting support to ensure the effective operation of the team. The postholder is expected to manage competing priorities, coordinate meetings and documentation, maintain accurate records and information systems, and support the production of reports and performance information. Strong organisational, communication and IT skills are essential, alongside the ability to work independently, handle sensitive information with discretion, and build effective working relationships with a wide range of stakeholders. The role requires a proactive, adaptable individual who can ensure high standards of accuracy, governance and administrative support within a fast-paced environment.

About us

We are committed to being an employer of choice, offering excellent opportunities for both new and existing colleagues. By embedding best practice in people management and embracing innovative ways of working, we create an environment where staff can thrive, develop and make a meaningful contribution to improving population health outcomes.

We value our people and are proud to offer a supportive working environment that promotes career development, lifelong learning, wellbeing and a healthy work-life balance. Our vision is to enable healthier people, living healthier lives within healthier communities, and we recognise that achieving this depends on attracting, developing and retaining talented individuals with the right skills and behaviours.

Our comprehensive benefits package includes:

  • 27 days annual leave plus bank holidays (minimum entitlement)
  • NHS Pension Scheme.
  • Enhanced sick pay arrangements.
  • Occupational health and staff wellbeing services, including counselling support.
  • Flexible working and family-friendly policies.
  • Flexible retirement options and retirement benefits.
  • NHS staff discounts on retail, travel, leisure and technology purchases.

Please note that all successful applicants will be subject to a six-month probationary period.

Job description
Job responsibilities
  • The post holder will provide comprehensive administrative, coordination and reporting support to the Reporting and Assurance Team, ensuring the effective management of meetings, documentation, information systems and stakeholder communications. The role requires a proactive and organised individual who can work independently, exercise judgement and discretion, manage competing priorities, and maintain high standards of accuracy, confidentiality and customer service.
  • Administrative
  • To provide administrative support to the Reporting and Assurance Team, coordinating a range of routine and complex activities.
  • To coordinate diaries and arrange meetings, workshops and events, ensuring availability of attendees, venues and supporting documentation.
  • To prepare, distribute and maintain meeting agendas, papers, minutes, action logs and associated documentation.
  • To manage incoming and outgoing correspondence, responding to routine enquiries and escalating complex matters appropriately.
  • To act as a key point of contact for internal and external stakeholders, ensuring timely communication and professional customer service.
  • To maintain electronic filing systems, databases, trackers and records, ensuring information is accurate, up to date and accessible.
  • To support the production, formatting and distribution of reports, presentations, dashboards and briefing materials.
  • To maintain and update performance, governance and assurance documentation, including action trackers, risk logs and other information registers where required.
  • To handle sensitive and confidential information in accordance with organisational policies and information governance requirements.
  • To organise travel, accommodation, room bookings and meeting logistics as required.
  • To support project delivery and improvement activity through effective administration, coordination and record keeping.
  • To manage and prioritise workload independently, using initiative to resolve issues and meet deadlines.
  • To develop and maintain effective working relationships with colleagues, system partners and external stakeholders.
  • To provide administrative cover and support across the wider team during periods of peak demand, annual leave or absence.
  • To utilise Microsoft Office applications and other information systems to support efficient team operations and deliver high-quality outputs.
Job responsibilities
  • The post holder will provide comprehensive administrative, coordination and reporting support to the Reporting and Assurance Team, ensuring the effective management of meetings, documentation, information systems and stakeholder communications. The role requires a proactive and organised individual who can work independently, exercise judgement and discretion, manage competing priorities, and maintain high standards of accuracy, confidentiality and customer service.
  • Administrative
  • To provide administrative support to the Reporting and Assurance Team, coordinating a range of routine and complex activities.
  • To coordinate diaries and arrange meetings, workshops and events, ensuring availability of attendees, venues and supporting documentation.
  • To prepare, distribute and maintain meeting agendas, papers, minutes, action logs and associated documentation.
  • To manage incoming and outgoing correspondence, responding to routine enquiries and escalating complex matters appropriately.
  • To act as a key point of contact for internal and external stakeholders, ensuring timely communication and professional customer service.
  • To maintain electronic filing systems, databases, trackers and records, ensuring information is accurate, up to date and accessible.
  • To support the production, formatting and distribution of reports, presentations, dashboards and briefing materials.
  • To maintain and update performance, governance and assurance documentation, including action trackers, risk logs and other information registers where required.
  • To handle sensitive and confidential information in accordance with organisational policies and information governance requirements.
  • To organise travel, accommodation, room bookings and meeting logistics as required.
  • To support project delivery and improvement activity through effective administration, coordination and record keeping.
  • To manage and prioritise workload independently, using initiative to resolve issues and meet deadlines.
  • To develop and maintain effective working relationships with colleagues, system partners and external stakeholders.
  • To provide administrative cover and support across the wider team during periods of peak demand, annual leave or absence.
  • To utilise Microsoft Office applications and other information systems to support efficient team operations and deliver high-quality outputs.
Person Specification
Knowledge, Training and Experience
Essential
  • Educated to GCSE/O level grade C in English or equivalent.
  • NVQ 3 in Business Administration/Management or equivalent experience.
  • Experience of working in a changing environment.
  • Experience of typing and formatting of documents.
  • Experience in complex diary management/ planning and organising complex meetings.
Desirable
  • Experience or preparing agendas and taking minutes/notes.
  • Previous experience of the NHS.
Equality and Diversity
Essential
  • Demonstrates understanding of issues affecting diversity and inclusion, including how individual actions make a difference to the equality agenda.
Skills and Attributes
Essential
  • Ability to work as part of a close-knit team.
  • Effective communication skills - verbal and written.
  • Have a professional telephone manner.
Planning and Organisational
Essential
  • Ability to act on own initiative without supervision.
  • Ability to organise and prioritise work whilst being flexible and adaptable in order to meet competing priorities.
Person Specification
Knowledge, Training and Experience
Essential
  • Educated to GCSE/O level grade C in English or equivalent.
  • NVQ 3 in Business Administration/Management or equivalent experience.
  • Experience of working in a changing environment.
  • Experience of typing and formatting of documents.
  • Experience in complex diary management/ planning and organising complex meetings.
Desirable
  • Experience or preparing agendas and taking minutes/notes.
  • Previous experience of the NHS.
Equality and Diversity
Essential
  • Demonstrates understanding of issues affecting diversity and inclusion, including how individual actions make a difference to the equality agenda.
Skills and Attributes
Essential
  • Ability to work as part of a close-knit team.
  • Effective communication skills - verbal and written.
  • Have a professional telephone manner.
Planning and Organisational
Essential
  • Ability to act on own initiative without supervision.
  • Ability to organise and prioritise work whilst being flexible and adaptable in order to meet competing priorities.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

Hampshire and Isle of Wight ICB (104)

Address
  • Omega House
  • Southampton Road
  • Eastleigh
  • SO50 5PB
  • United Kingdom
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