Repairs Team Leader - Roofing

Curo; Bath; Hybrid; GBP 37,000 - 45,000; Full time

Benefits offered by this job

26 days annual leave per year (plus 8)

Birthday off as an extra holiday

Up to 10% matched pension contribution

Hybrid working

Health Cash Plan

Employee Assistance Programme

Job summary

Curo in Bath is seeking a Repairs Team Leader to guide its Roofing repairs team. You will lead, coach and mentor, organise daily repair schedules, and ensure high-quality work and safety compliance while building strong relationships with residents.

You don't need to be hands-on with tools; your strength is leadership, people development, and delivering excellent customer service. The role offers hybrid working and a competitive salary.

Qualifications

• Proven experience leading and motivating teams to achieve targets.
• Strong communication skills to influence and guide others effectively.
• Ability to resolve conflicts and have difficult conversations positively.
• Excellent planning and organisational skills to prioritise workloads.
• Commitment to delivering excellent customer service.
• Willingness to develop performance management skills, including one-to-ones and feedback.
• Full UK driving licence for travel between properties.
• Comfortable using IT systems and mobile technology.

Responsibilities

• Lead and motivate your technical team through coaching, mentoring and one-to-ones.
• Organise daily repairs and maintenance schedules to ensure efficient service delivery.
• Conduct site inspections to maintain quality standards and safety compliance.
• Build positive relationships with residents and tailor approach to individual needs.
• Provide constructive feedback and support team development.
• Use mobile technology and IT systems to manage workflows and communicate with teams.
• Ensure all work meets Curo's quality standards and regulatory requirements.

Skills

Team leadership

Coaching

Scheduling repairs

Communication skills

Problem solving

IT systems

Tools

Mobile technology

Job description

Repairs Team Leader - Roofing

£41,213 per annum

Bath | Full Time | Permanent | 37 hours per week | Hybrid

Your Leadership. Our Repairs. Quality Homes.

At Curo, we believe that great repair work starts with great leadership, not technical expertise. We're looking for an inspiring people leader to guide our technical repairs team - you don't need to be hands-on with the tools, you need to be brilliant with people.

You’ll split your time between developing your team through coaching and mentoring and organising the day-to-day repairs that make a real difference to people's lives. Working with your technical team and qualified technical supervisors, you'll ensure every job is completed to the highest standards while building strong relationships with residents.

What you'll be doing

• Leading and motivating your technical team through coaching, mentoring and regular one-to-ones


• Organising daily repairs and maintenance schedules to ensure efficient service delivery


• Conducting site inspections to maintain quality standards and safety compliance


• Building positive relationships with residents, tailoring your approach to their individual needs


• Providing constructive feedback and supporting your team's professional development


• Using mobile technology and IT systems to manage workflows and communicate with teams


• Ensuring all work meets Curo's quality standards and regulatory requirements

What you'll get in return

Beyond a competitive salary of £41,213 and the chance to make a real difference every day, you'll get:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years


• Your birthday off as an extra holiday


• Up to 10% matched pension contribution


• Hybrid working (flexible split between office and field-based work)


• Flexible benefits which might include a Health Cash Plan


• Access to an Employee Assistance Programme for your own wellbeing

More about you

We're looking for a natural leader who can inspire and develop others. You don't need to be a technical specialist - your strength lies in bringing out the best in technical teams and ensuring excellent customer service.

Essential

• Proven experience leading and motivating teams to achieve targets, or the ability to show you can do this


• Strong communication skills - you can influence and guide others effectively


• Ability to resolve conflicts and have difficult conversations in a positive way


• Good problem-solving skills and sound judgment when making decisions


• Strong planning and organisational skills with the ability to prioritise workloads effectively


• Commitment to delivering excellent customer service


• Willingness to develop performance management skills, including one-to-ones and giving feedback


• Full UK driving licence for travelling between properties


• Comfortable using IT systems and mobile technology

Desirable

• Experience in property maintenance, repairs or construction


• Understanding of health and safety requirements in hands‑on environments


• Adaptability - you can adjust your approach when things change


• Experience in a technical or trade environment (though you don't need to be the expert)

You’ll be flexible, reliable and committed to developing both yourself and your team. Most importantly, you’ll share our passion for putting residents first and creating positive experiences even when dealing with essential repairs.

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.