Repairs Supervisor - Social Housing (Mobile Vehicle)

ITS Property Maintenance; Greater London; Vor Ort; GBP 42.000 - 45.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Fuel card

Training opportunities

Career progression

Flexible working across Herts/Essex

Zusammenfassung

ITS Property Maintenance in Enfield is seeking a Repairs Supervisor to lead a frontline team across Herts/Essex, managing responsive repairs and planned maintenance for housing contracts. You will ensure tenant satisfaction, drive productivity and supervise trades in a mobile field-office role.

The role requires a full UK driving licence, a company vehicle, and strong leadership with KPI-driven performance.

Qualifikationen

• Proven experience supervising repairs or maintenance teams within a social housing or local authority environment.
• Hands-on knowledge of property repairs and building maintenance (e.g. plumbing, carpentry, plastering).
• Strong leadership and communication skills – able to get the best out of frontline operatives.
• Good understanding of housing maintenance systems, KPIs and SOR-based contracts.
• Excellent time management and ability to prioritise tasks effectively.
• Familiarity with PDA or job management systems and accurate record-keeping.

Aufgaben

• Lead and motivate a team of 10-15 multi-trade operatives delivering responsive and planned maintenance
• Schedule and manage repairs to ensure timely and quality resolution of tenant issues
• Undertake regular site visits and inspections, ensuring works are completed to specification
• Ensure compliance with health & safety standards and internal procedures including tool box talks, RAMS and safeguarding
• Work closely with internal planners, surveyors, customer services and stores to ensure effective coordination
• Provide accurate reporting on job status, material use and team performance via PDA and internal systems
• Liaise with residents, provide updates and ensure a tenant-focused approach to service delivery
• Support operatives with technical queries and elevate complex issues to senior management where required
• Contribute to continuous improvement by analysing trends, defects and recurring issues
• Ensure works adhere to agreed SORs, budgets, and timescales

Kenntnisse

Supervisory experience

Team leadership

Trades knowledge

Health & safety

PDA systems

Tools

PDA

Job management

Jobbeschreibung

ITS Property Maintenance in Enfield is seeking a Repairs Supervisor to lead a frontline team across Herts/Essex, managing responsive repairs and planned maintenance for housing contracts. You will ensure tenant satisfaction, drive productivity and supervise trades in a mobile field-office role.

The role requires a full UK driving licence, a company vehicle, and strong leadership with KPI-driven performance.