Repairs Supervisor

Fortem Cares; Stratford-upon-Avon; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Company Van

Motor Expenditure Allowance (£4,000)

25 days holiday + birthday off

Maternity/Paternity leave

Private Pension

Private healthcare

Cycle to work

Staff bonus up to 10%

Job summary

Fortem Cares is seeking a Trade Supervisor to lead a trades team covering Stratford-upon-Avon and surrounding areas for social housing maintenance. You will supervise repairs, manage the works diary, liaise with clients, and ensure timely, high-quality service across the patch.

The role demands leadership, strong communication, and practical knowledge of building maintenance, with a focus on staff development and productivity.

Qualifications

• Experience in Housing Repairs or Void maintenance at supervisory level.
• Commercial awareness and understanding of building maintenance.
• Ability to mentor and lead a busy team to successful results.
• Attention to detail.

Responsibilities

• Lead trade employees for property maintenance and repairs.
• Manage diaries of trades and site visits across the patch.
• Maintain up-to-date works management system with job details and dates.
• Coordinate sub-contractors and procurement when required.
• Ensure health and safety practices across the team.

Skills

Leadership

Communication

Detail oriented

Organisational skills

Problem solving

Team management

Relationship building

Pressure handling

Tools

Word

Excel

Databases

Job description

Due to continued successful growth, We have a new permanent opportunity to join our Fortem team at Orbit Housing as a Trade Supervisor for our West Midlands patch.The Supervisor will join the Disrepair and D&M team based in Stratford Upon Avon, Coventry, Rugby and surrounding areas. We are seeking strong leaders who understand Social Housing and can demonstrate achieving productivity from their team of trades whilst maintaining good staff retention and development.The Supervisor will be responsible for leading our trade employees for most aspects of property maintenance and repairs to Social Housing PropertiesWe pay a competitive salary + MEA at £4,000 or provide a Company Van+ annual staff bonus up to 10% with excellent benefits package.

Our Services

Fortem Solutions are a very successful Nationwide business specialising in the Social Housing sector for over 20 years. We provide Repairs & Maintenance, Planned, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations and are part of the Willmott Dixon Group.Fortem’s contract with Orbit Housing covers over 17,000 properties across Stratford-upon-Avon, Leamington Spa, Coventry, Nuneaton, Northampton, Milton Keynes and Bedford. We have multiple workstreams, including Repairs & Maintenance, Voids, Capital Works and Re-Roofing.We are currently rated as 4.5 on Glassdoor and 93% of staff would recommend to a friend!

What will I be doing?

Our supervisors work from our Stratford upon Avon based office Monday – Friday 8.00am- 4.30pm with regular site visits across the patch so travel is essentialEnsure the works management system is kept up to date includes Job details, dates, comments, SOR codesManage the diaries of Trades from all Trade disciplinesReview diaries of operatives to maximise efficiency and productivitySupport with Management of sub-contractors.Processing of any certification including WTN as required.Raising of purchase orders/subcontract orders if required.Keeping the client & management up to date on progress of the work.Record detail accurately on our systems and associated administration to ensure real time information is available on all worksEnsuring you are escalating issues & providing updates, which require Management intervention or review.Ensuring good health and safety practices are adhered to across your trade team

What will I need?

Essential CriteriaPrevious Housing Repairs or Void maintenance experience at Supervisory levelCommercial awareness & Good understanding of building maintenanceAble to mentor and lead a busy to successful resultsAttention to detail Computer literate – Word, Excel and various databasesStrong written and verbal communicationExceptional organisation and planning skillsCommon sense approachTarget driven and ability to work to strict deadlinesAbility to engage people and build strong working relationshipsStrong problem solving and analytical capabilityResilience and ability to work well under pressure

Competitive salary with profit related bonus paid every March up to 10% per annum Motor Expenditure Allowance (£4,000 per annum) or Company Van available insteadOption to opt into Salary sacrifice car lease25 days annual leave + bank holidays + your birthday off (34 days total)26 weeks full pay maternity leave8 weeks full pay paternity leaveAnnual pay reviewsDiscounted gym memberships at national and local gymsUp to £3,000 colleague referral feeVast directory of training on bespoke in-house Learning Management System24/7 access to GP appointment for you and your immediate family from Day 1Private Pension with Employer contribution of 3-6%, Life Insurance and direct access Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts

Who we are and why we are a great place to work!

Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams – Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters.We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand – whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace. Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential.For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way. We are Investors in People – Gold standard, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please note that we may close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications, so we encourage early applications.