Repairs Supervisor

ARC Group; Greater London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company van & fuel card

25 days annual leave

Referral scheme

Out-of-hours work

Long-service awards

Perkbox discounts

Volunteer day

Career progression

Job summary

ARC Group is seeking an experienced Repairs Supervisor for a social housing contractor based in Stratford. You will lead a mobile team of trade operatives and subcontractors to deliver responsive repairs and maintenance, ensuring work is performed safely, on time and to high standards.

The role requires strong multi-trade knowledge, leadership, and a focus on customer service, compliance and continuous improvement within a busy social housing environment.

Qualifications

• Experience as Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Strong technical knowledge across multiple trades.
• Experience supervising trade operatives and managing workloads.
• Good understanding of Health & Safety procedures, RAMS and compliance.
• Excellent communication, organisation and problem-solving skills.
• Full UK driving licence.

Responsibilities

• Supervise a team of trade operatives and subcontractors.
• Monitor productivity, quality and budgets to meet timescales.
• Carry out site visits and inspections to ensure standards.
• Review completed works, job coding and variations for accuracy and value.
• Coordinate workloads with planners and client representatives.
• Ensure all works comply with Health & Safety legislation and procedures.
• Conduct toolbox talks, risk assessments and site inspections.
• Support resource planning and out-of-hours work.

Skills

Multi-trade knowledge

Leadership

Health & safety

IT skills

Driving licence

CSCS card

SSSTS/SMSTS/IOSH

Communication

Tools

Microsoft Office

Mobile work management systems

Job description

Repairs Supervisor Social Housing

Salary: Up to £45,000 Company Van & Fuel Card Permanent

Location Stratford

We are currently recruiting on behalf of our client, an established property maintenance contractor, for an experienced Repairs Supervisor to join their team.

Our client delivers responsive repairs, planned maintenance, refurbishments and voids services across the social housing sector, working with housing providers and public sector organisations to maintain safe, high-quality homes for residents.

This is an excellent opportunity for an experienced Repairs Supervisor or Senior Operative with strong multi-trade knowledge and proven experience managing a team of operatives within social housing or property maintenance.

The Role

As Repairs Supervisor, you will be responsible for overseeing a team of trade operatives and subcontractors delivering responsive repairs and maintenance works. You will ensure jobs are completed safely, efficiently and to the required quality standards, while maintaining productivity, monitoring performance and delivering excellent customer service.

This is a hands-on role suited to someone who can lead from the front, organise a mobile workforce and ensure a high standard of service for residents and clients.

Key Responsibilities

• Supervise and manage a team of trade operatives and subcontractors carrying out responsive repairs and maintenance.
• Monitor productivity, performance and quality to ensure jobs are completed within agreed timescales and budgets.
• Carry out site visits and inspections to ensure works meet the required standards.
• Review completed works, job coding and variations to ensure accuracy and value for money.
• Liaise with planners, administrators and client representatives to coordinate workloads and resolve issues.
• Ensure all works comply with Health & Safety legislation, company procedures and relevant regulatory requirements.
• Conduct toolbox talks, risk assessments and site inspections, promoting a strong health and safety culture.
• Support resource planning and the coordination of out-of-hours works where required.
• Maintain positive relationships with residents, clients, operatives and colleagues.
• Identify opportunities to improve service delivery, first-time fixes and overall team performance.
• Support the training and development of apprentices and team members.

About You

To be successful in this role, you will have:

• Previous experience as a Repairs Supervisor, Maintenance Supervisor or Senior Operative within social housing or property maintenance.
• Strong technical knowledge across multiple trades.
• Experience supervising trade operatives and managing workloads.
• A good understanding of Health & Safety procedures, RAMS and compliance requirements.
• The ability to monitor performance, productivity and quality standards.
• Excellent communication, organisation and problem-solving skills.
• Good IT skills, including Microsoft Office and mobile work management systems.
• A CSCS card, with SSSTS, SMSTS and/or IOSH Managing Safely desirable.
• A full UK driving licence.

What's on Offer?

• Salary up to £45,000, depending on experience.
• Company van and fuel card for work purposes.
• 25 days' annual leave plus bank holidays.
• Colleague referral scheme offering up to £2,000.
• Opportunities for out-of-hours work.
• Long-service awards.
• Employee discounts through Perkbox, including travel, cinema, coffee and wellbeing.
• One paid volunteering day per year.
• Ongoing training, development and genuine opportunities for career progression.