Repairs Service Manager NCCHS

ESPO Trading Limited; East Midlands; Hybrid; GBP 48,000 - 51,000; Full time

Benefits offered by this job

Competitive pay

Generous pension

Leave entitlement

Job summary

Nottingham City Council is seeking an experienced Repairs Service Manager to lead the delivery of high-quality housing maintenance across Nottingham. You will manage a team of trade operatives and contractors, ensuring works are carried out on time, safely and within budget, while delivering customer-focused outcomes.

You will report to the Head of Service and work in a hybrid environment, with 3 days on-site and travel to other sites as needed.

Qualifications

• Proven experience managing trade operatives in social housing environments.
• Track record of delivering continuous improvement in community settings.
• Strong health and safety management experience including risk mitigation.
• Ability to manage and motivate staff fostering trust and respect.
• Ability to manage complex projects and budgets effectively.
• Excellent communication skills across all levels.

Responsibilities

• Oversee delivery of high-quality maintenance and repairs services across planned works, M&E, responsive repairs or insourced programmes.
• Lead and support a team of trade colleagues and contractors to drive performance and value for money.
• Manage resources, monitor delivery against targets, and ensure works are completed on time and within budget.
• Provide technical guidance on site, promote safe working practices and build strong relationships with residents and stakeholders.
• Champion a positive, inclusive culture with a strong focus on customer care, equality, and diversity.

Skills

Trade operations management

Continuous improvement

Health & safety management

Staff motivation

Project & budget management

Communication skills

Job description

Role: Repairs Service Manager

Contract Type:Permanent

Working Hours: 37 hours per week, Monday - Friday between the hours of 8am and 4pm.

Worker Type: Hybrid worker - there will be an expectation that the postholder will work 3 days per week in the office, at Harvey Road

Salary: Grade I - Starting Salary is £47,665 (Level one) rising to £50,908 (Level four)

Location:Harvey Road (NG8 3BB) will be the contracted base for this role, but the postholder will be expected to be able to travel to other sites across Nottingham, as needed.

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

We are seeking an experienced and collaborative Repairs Service Manager to join Nottingham City Council Housing Services within our Property team. In this key leadership role, you will oversee the delivery of high-quality maintenance and repairs services - across planned works, Mechanical & Electrical, responsive repairs or insourced programmes - ensuring safe, efficient and customer-focused outcomes for our tenants.

You will lead and support a team of trade colleagues and contractors, driving performance, value for money and continuous improvement. Working closely with the Head of Service, you will manage resources effectively, monitor delivery against targets, and ensure works are completed on time, within budget and to the highest standards.

A visible presence on site, you will provide technical guidance, promote safe working practices and build strong, respectful relationships with colleagues, residents and stakeholders. You will champion a positive, inclusive culture that reflects our values, placing customer care, equality and diversity at the heart of everything we do.

This is an exciting opportunity to make a tangible difference to homes, communities and services across Nottingham.

About You

The ideal candidate will have:

1. Proven experience managing trade operatives and delivering high-quality repairs and maintenance services within a social housing environment.
2. Track record of delivering continuous improvement within a diverse community setting within a social housing environment.
3. Strong health & safety management experience, including risk mitigation in a similar role
4. Ability to manage and motivate staff, fostering a culture of trust and respect
5. Ability to manage complex projects and budgets effectively
6. Excellent communication skills, with the ability to engage and collaborate at all levels

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

You can find the job description for this post here.

We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter - we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively - showing your real self is what helps you succeed. For more information please click here.

Closing Date: 11th October 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interview date: w/c 26th October 2026 - Please note, this is subject to change.

If you have any queries about the role or the recruitment process, please contact us via email: [e-mail]

If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support

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