Repairs Service Administrator

We Manage Jobs(WMJobs); Redditch; On-site; GBP 26,000 - 29,000; Part time

Job summary

A leading council organization in North Worcestershire is seeking a Repairs Service Administrator for a part-time role. The successful candidate will be the main contact for tenants, providing excellent service and support. Key skills include communication, problem-solving, and teamwork. Enjoy benefits like a pension scheme and generous leave entitlements.

Benefits

Pension scheme

Generous leave entitlements

Flexible working

Employee Assistance Programme

Discounts for high street shops

Qualifications

• Good phone communication skills.
• Ability to solve problems.
• Strong administrative skills.

Responsibilities

• Main point of contact for tenants.
• Help tenants with inquiries and issues.

Skills

Communication

Problem Solving

Administrative Skills

Teamwork

Job description

Repairs Service Administrator

Part Time: 20 hours per week (Monday to Friday)

Grade 4 (SCP 9 – 14)

£26,409 - £28,624 per annum pro-rata

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer-driven organization, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community we serve.

The tenants are at the forefront of everything we do. The successful candidate will be the main point of contact, expected to have a positive attitude and be eager to help when working with tenants.

Key requirements for the successful Repairs Service Administrator are:

• Good phone communication skills - being polite and calm at all times, and asking questions to understand the nature of the call
• Problem solving
• Administrative skills
• Teamwork

Additional Information

The Councils offer a range of staff benefits:

• Pension scheme
• Generous leave entitlements starting at 24 days plus bank holidays (pro-rata)
• Flexible working, where appropriate
• Employee Assistance Programme
• Access to employee benefits platform offering discounts for high street shops, leisure, holidays, salary sacrifice schemes, and more

What next

Need further information on the duties of this post? Please contact Khalid Bauluck at 07850 917456 or email [e-mail]

If interested, please click the 'Apply Now' button.

Important Dates

• Closing date for applications: Monday, 2 June 2025 (Midnight)
• Interview date – to be confirmed by the Repairs and Maintenance management team.

Attached documents

JD Repairs Service Administrator Updated Jan 2025.docx