Repairs Manager

Niyaa People; Peterborough; On-site; GBP 51,000 - 63,000; Full time

Benefits offered by this job

Salary £57,000 p.a.

Car allowance £1,200

Hybrid working (1-2 days in office)

Generous annual leave

Job summary

Niyaa People is recruiting a Repairs Manager in Peterborough to lead responsive repairs across the housing stock. You will guide day-to-day repairs, support operational teams, and manage contractor performance to ensure timely, high-quality outcomes for residents.

This full-time, hybrid role offers a salary of £57,000 per year plus a £1,200 car allowance, generous leave and a strong pension. You will benefit from ongoing development opportunities and a collaborative, resident-focused work

Qualifications

• Experience managing responsive repairs or maintenance in social housing.
• Strong knowledge of housing repairs, maintenance, construction, and contractor management.
• Experience leading and developing teams.
• Excellent stakeholder management and communication skills.
• Strong understanding of health and safety, compliance, and housing legislation.
• Experience managing budgets, KPIs, and service performance.
• A relevant construction, surveying, property, or housing qualification would be advantageous.
• A full UK driving licence.

Responsibilities

• Leading and managing the day-to-day repairs and maintenance service.
• Providing leadership, support, and performance management to operational teams.
• Overseeing responsive repairs, ensuring works are completed efficiently, within agreed timescales, and to a high standard.
• Managing contractor performance and ensuring works meet quality, compliance, and health and safety standards.
• Monitoring budgets, financial performance, and service delivery.
• Building strong relationships with internal teams, residents, contractors, and external stakeholders.
• Ensuring compliance with relevant housing legislation, building regulations, health and safety requirements, and organisational policies.
• Producing reports, analysing performance data, and identifying opportunities for continuous service improvement.
• Driving excellent customer service and resident satisfaction throughout the repairs service.

Skills

Leadership

Stakeholder management

Team development

Health and safety

Budget & KPIs

Driving licence

Education

Housing/Construction qualification option

Job description

We are recruiting a Repairs Manager to join a respected social housing group in Peterborough, leading the delivery of responsive repairs and maintenance services across the housing stock. As a Repairs Manager you will be responsible for managing the repairs service, supporting operational teams, overseeing contractor performance, and ensuring high-quality services are delivered to residents. This is an excellent opportunity to join a forward-thinking organisation offering hybrid working, career development, and the chance to make a real impact within social housing.

What's on offer:

• Salary: £57,000 per annum
• £1,200 car allowance
• Full-time permanent position
• Hybrid working - 1-2 days per week in the office
• Generous annual leave entitlement plus public holidays
• Excellent pension scheme
• Ongoing professional development and career progression opportunities
• Employee wellbeing and assistance programmes
• Supportive and collaborative working environment

Repairs Manager key responsibilities include:

• Leading and managing the day-to-day repairs and maintenance service
• Providing leadership, support, and performance management to operational teams
• Overseeing responsive repairs, ensuring works are completed efficiently, within agreed timescales, and to a high standard
• Managing contractor performance and ensuring works meet quality, compliance, and health and safety standards
• Monitoring budgets, financial performance, and service delivery
• Building strong relationships with internal teams, residents, contractors, and external stakeholders
• Ensuring compliance with relevant housing legislation, building regulations, health and safety requirements, and organisational policies
• Producing reports, analysing performance data, and identifying opportunities for continuous service improvement
• Driving excellent customer service and resident satisfaction throughout the repairs service

The successful Repairs Manager will have:

• Previous experience managing responsive repairs or maintenance services within social housing
• Strong knowledge of housing repairs, maintenance, construction, and contractor management
• Experience leading and developing teams
• Excellent stakeholder management and communication skills
• Strong understanding of health and safety, compliance, and housing legislation
• Experience managing budgets, KPIs, and service performance
• A relevant construction, surveying, property, or housing qualification would be advantageous
• A full UK driving licence

If you're a Repairs Manager looking to join a respected social housing group where you can lead an effective repairs service, deliver high-quality outcomes for residents, and benefit from flexible hybrid working and excellent career opportunities, this could be the perfect role for you.