Repairs Manager

Hamilton Woods Group; Manchester; Hybrid; GBP 42,000 - 55,000; Full time

Job summary

Hamilton Woods Associates is recruiting a Repairs Manager in Manchester with hybrid working. The role leads a team of 12 trades operatives delivering a voids service, while driving system and data improvements and managing budget requirements.

Initially a temporary engagement with potential for permanent placement, at least one day per week in office is required. The ideal candidate has proven leadership in repairs services, strong budget oversight, and experience in delivering repairs KPIs

Qualifications

• Experience leading a repairs service in a social housing or similar environment.
• Proven ability to manage and develop teams.
• Experience of budget management.

Responsibilities

• Provide operational leadership to a team of 12 trades operatives to deliver the voids service.
• Lead system, data and process improvements.
• Drive repairs KPIs and interventions.
• Oversee leadership of trade operatives, subcontractors and resources.
• Ensure safe, efficient and value-for-money service delivery.
• Act as escalation point for complex repairs and customer complaints and resolve them.

Skills

Team leadership

Budget management

Process improvement

Stakeholder management

Job description

Repairs Manager

3 months+

£Competitive

Manchester / Hybrid

Hamilton Woods Associates have been engaged to recruit to a Repairs Manager on an exclusive basis to join a social housing provider to lead their void team on an initial temporary basis. There is scope for the role to become permanent. A minimum of one day a week will be required in their offices.

Duties of the Repairs Manager include:

• Providing operational leadership to a team of x12 Trades Operatives, ensuring the delivery of an efficient voids service
• Leading on system, data and process improvements
• Driving the achievement of all repairs KPIs, implementing targeted interventions where required
• Overseeing the leadership of trade operatives, subcontractors and associated resources
• Ensuring safe, efficient and value for money service delivery
• Acting as the escalation point for complex repairs and customer complaints, ensuring thorough investigation and resolution

Requirements of the Repairs Manager include:

• Previous experience leading an efficient repairs service
• Track record of leading and managing teams within a similar environment
• Experience of budget management