Repairs and Maintenance Team Manager

Torus; Liverpool; On-site; GBP 40,000 - 55,000; Full time

Job summary

A thriving organization in the repairs and maintenance sector is seeking a dynamic Repairs and Maintenance Team Manager. This leadership role focuses on overseeing a team, ensuring customer satisfaction, managing budgets, and delivering operational efficiency across various projects. The ideal candidate will possess strong leadership qualities, a background in construction-related disciplines, and a commitment to safety and quality standards.

Qualifications

• Experience in a management/supervisory position.
• Good understanding of maintenance contractual requirements.
• Able to demonstrate good knowledge of Construction and technologies.

Responsibilities

• Oversee maintenance activity and subcontractor performance.
• Drive contract performance for service quality and customer satisfaction.
• Supervise staff and implement improvements to enhance productivity.

Skills

Leadership

Customer Service

Operational Efficiency

Financial Performance

Education

ONC / NVQ Level 3 in Construction

SMSTS/IOSH or similar Health and Safety Qualification

Full UK driver’s license

CSCS card

Job description

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This range is provided by Torus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you an experienced leader in repairs and maintenance who thrives in a fast-paced, performance-driven environment? Do you have a passion for delivering excellent customer service while ensuring operational efficiency and financial performance? If so, we’d love you to join our growing team at HMS, part of Torus as a Repairs & Maintenance Team Manager.

As Team Manager, you will play a key leadership role within our Operations Team, overseeing responsive and out-of-hours maintenance activity, subcontractor performance, and operational delivery across domestic and commercial premises.

You’ll manage a team of around 20 staff and a budget of up to £1.5 million, ensuring cost-effective, timely, and high-quality service delivery. With responsibility for health & safety, contract governance, financial performance, and customer satisfaction, this is a high-impact role for someone who is both operationally strong and people-focused.

What you will be doing:

• Drive contract performance, ensuring service quality, customer satisfaction, and commercial success.
• Optimise resources, forecast workload, and track performance to meet operational goals.
• Manage stock, equipment, and workforce to maintain efficiency and cost control.
• Ensure compliance with contract administration, documentation, and quality standards.
• Supervise staff, monitor performance, and implement improvements to enhance productivity.
• Support employee training, development, and handle HR matters in line with policies.
• Promote health and safety best practices while adapting to changing operational needs.
• Plan, communicate, and make informed decisions to meet contract commitments.

What we are looking for:

• Experience in a management/supervisory position
• ONC / NVQ Level 3 in Construction related discipline
• SMSTS/IOSH or similar Health and Safety Qualification
• Full UK driver’s license
• CSCS card at appropriate level
• Good understanding of maintenance contractual requirements.
• Able to demonstrate good knowledge of Construction and technologies.
• Proven employee management skills which enable the post holder to manage a multi-disciplinary team

Interview Process:

• Candidates will undergo in-person interviews, consisting of competency-based questions.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• 2x Completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note that we reserve the right to close this advert early if we receive a sufficient number of applications.

REF-222 321

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other and Management

• Industries

  Non-profit Organization Management

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