Repairs and Maintenance Manager

Transform Housing & Support; Leatherhead; Hybrid; GBP 57,000; Full time

Job summary

An established industry player is seeking a Repairs and Maintenance Manager to lead their In-House Repairs Team and enhance service delivery. This pivotal role involves managing repairs and maintenance services across a diverse housing portfolio while ensuring compliance with health and safety standards. The successful candidate will have the vision and determination to drive improvements, engage with various stakeholders, and contribute to the growth of the Asset Management function. Join a team that values respect, empowerment, and excellence, and make a meaningful impact in the community.

Benefits

28 days annual leave plus bank holidays

Option to buy/sell annual leave

Defined contribution pension scheme

Life assurance

Discounts and wellbeing resources

Qualifications

• Experience in managing repairs and maintenance in a housing context.
• Strong understanding of property legislation and standards.

Responsibilities

• Lead the In-House Repairs Team and oversee external contractors.
• Ensure effective delivery of reactive repairs and voids service.

Skills

Service delivery improvement

Reactive repairs management

Budget management

KPI monitoring

Communication skills

IT systems proficiency

Understanding of property legislation

Job description

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Repairs and Maintenance Manager

Salary: £56,100 p.a. plus benefits (pro rata for part time)

Location: Leatherhead, Surrey

Full time: 37 Hours (Mon - Fri)

About us:

Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London.

We make a difference to clients by enabling them to feel valued and supported. We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Our values - respect, empowerment, responsibility, and excellence - guide everything we do.

The role:

We have been transforming lives for over 50 years, we've grown our services and built strong partnerships with stakeholders, suppliers, and the communities we serve. As we look ahead, we have bold plans to expand our impact and reach.

We're looking for someone who not only brings the right knowledge and experience, but also the vision, drive, and determination to help shape the future of our repairs and maintenance services. This is a real opportunity to make a difference, enhance our service delivery, and contribute to the growth of our Asset Management function.

We currently manage over 900 units of supported accommodation. This role is key to ensuring the effective delivery of our reactive repairs and voids service. You'll lead our In-House Repairs Team and oversee external contractors, ensuring all works are completed to a high standard, on time, and in line with health, safety, and compliance requirements. Regular engagement with staff, contractors, and clients means strong communication skills are essential.

The role involves frequent travel across our housing portfolio, so access to suitable transport is necessary. While the role is hybrid, regular presence in our offices and properties is required.

We're looking for someone who can:

• Demonstrate experience improving service delivery in repairs and maintenance
• Deliver reactive repairs, maintenance, and void management in a housing context
• Manage in-house trade operatives and external contractors
• Monitor and meet KPIs, contractual obligations, and budgetary targets
• Produce clear specifications and ensure works meet required standards
• Understand relevant property legislation and standards in social and supported housing
• Organise workload effectively and provide regular progress updates
• Use IT systems confidently and efficiently
• Communicate clearly and professionally with clients and colleagues

Tick most but not all the boxes?

The best candidate rarely does! If you are excited by this role, share our values and feel you have most of what we are looking for, go ahead and apply - you could be exactly who we need.

Our benefits are great too, they include:

• 28 days annual leave per annum, plus bank holidays and one wellbeing day each year.
• The opportunity to buy or sell up to five days annual leave per holiday year.
• A defined contribution pension scheme and life assurance.
• A comprehensive range of discounts and wellbeing resources through our benefits platform.

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

Successful candidates will be required to complete a Basic DBS check.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.