Repairs Admin Assistant

Service Care Solutions Ltd; Ashford; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

A leading company in the public sector is seeking a part-time Admin Assistant to support the Planned Maintenance team. This role involves booking appointments, managing records, and ensuring smooth communication. Ideal for experienced administrators looking for flexible hybrid work arrangements.

Qualifications

• Proven administrative experience within a customer service environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.

Responsibilities

• Book appointments for surveyors and maintain accurate records.
• Manage day-to-day administrative tasks including filing and data entry.
• Liaise with tenants and colleagues for efficient scheduling.

Skills

Communication

Organization

Attention to Detail

IT Skills

Tools

Microsoft Excel

SharePoint

Job description

Job title – Admin Assistant (Planned Maintenance)
Location – Ashford, Kent TN23
Contract – Temporary ongoing
Hours – Full time 20 hours per week - (Hybrid – 1 day in office, 4 days from home)
Start Date – ASAP

The Role Summary
We are currently recruiting for a part-time Administrative Assistant to support the Planned Maintenance team at a busy local authority. This role will involve booking appointments, maintaining accurate records, and supporting the delivery of housing stock condition inspections. It’s a great opportunity for an experienced administrator looking for flexible hybrid work in a supportive, public sector setting.
Your key duties within the role will include:

• Book appointments for surveyors to carry out housing inspections and maintain accurate records of attendance, refusals, and no-shows.
• Manage day-to-day administrative tasks including filing, data entry, and correspondence.
• Liaise with tenants and colleagues to ensure smooth communication and efficient scheduling.
• Maintain up-to-date customer and inspection records using Microsoft Excel, SharePoint, and internal systems.
• Support the wider planned maintenance team with ad hoc admin tasks to reduce service disruption.
• Ensure GDPR compliance and accuracy in data handling.

Requirements

• Proven administrative experience within a customer service environment.
• Excellent communication skills – verbal and written.
• Highly organised with strong attention to detail.
• Confident using IT systems and software, including Excel and SharePoint.
• Familiarity with GDPR and data handling procedures.
• Able to work independently and as part of a small team.
• Experience in social housing, planned maintenance, or property services.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to [e-mail]