Repair engineer

OTIS LIMITED; Newport; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Long-term contract

Competitive salary

Training in technology & soft skills

Tools & equipment provided

Company vehicle

Phone provided

Health and safety focus

Job summary

OTIS LIMITED in Newport, Wales, is seeking a Repair Engineer to maintain elevator units across a defined territory. You will work safely to service and repair equipment, ensuring passengers are protected and systems stay online.

Join a world-lea ding, people-focused company. You will receive training, a company vehicle, tools, and ongoing support from experienced colleagues to advance in a dynamic, international environment.

Qualifications

• NVQ3 in lifts maintenance mechanics required.
• Hold a driver’s license.
• Good skills in electricity and electrical engineering.
• Safety-focused professional.
• Good communication skills.
• Able to work alone or in a team.
• Comfortable using electronic and digital tools.

Responsibilities

• Carry out 100% of the elevator maintenance and service visits of the units within your territory.
• Manage the portfolio of elevators within your defined geographical area.
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
• Carry out minor repairs to achieve continual operation.
• Liaise directly with the customer while on site to build a good working relationship.

Skills

Electrical engineering

Safety

Communication

Teamwork

Adaptability

Driver's license

Education

NVQ3 in Lifts maintenance mechanics

Job description

Repair engineer

2026-09-10T00:00:00

Location: Newport, Gwent, GB, NP20 1

Application Deadline: 2026-12-09T21:01:04.85

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Cardiff. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator units.

On a typical day you will:

• Carry out 100% of the elevator maintenance and service visits of the units within your territory
• Work within your defined geographical area / territory, managing the portfolio of elevators within it
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
• Carry out minor repairs to achieve continual operation
• Liaise directly with the customer while on site to build a good working relationship

What you will need to be successful

• Hold NVQ3 in Lifts maintenance mechanics in your country
• Hold a driver’s license
• You have good skills in electricity and electrical engineering
• You are a committed professional, with safety as your priority
• You are comfortable communicating to others
• You are curious, adaptable, and you know how to work alone or in a team
• You are comfortable using electronic and digital tools

What’s In it For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
• Competitive salary package
• We will train you intensively in technology, processes & soft skills, and you can exchange ideas with experienced colleagues at any time.
• You will receive modern and high-quality work clothes, your own tools, an iPhone, and a company vehicle
• The health and safety of our employees is our top priority. We promote this through regular training on occupational health and safety as well as through an employee support program.

Join Otis

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model.

You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program, through which Otis sponsors colleagues to pursue degrees or certification programs, is a notable point of pride.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.