Technician / Tester

OTIS LIMITED; Houghton-le-Spring; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Training & development

Company vehicle

Tools provided

iPhone provided

Health & safety program

Job summary

Otis Limited is seeking a Regional Technical Support Engineer for the North East of the UK. You will act as the SME for lift problems, diagnosing complex issues and supporting branches to ensure safety and performance of elevators and escalators.

You will also coach colleagues on technical matters and contribute to ongoing training while maintaining a strong safety focus and customer communication.

Qualifications

• NVQ Level 4 or equivalent in lift servicing and repairs.
• Strong electrical knowledge and safe working practices.
• Proven ability to diagnose complex lift/escalator issues.
• Good communication skills with stakeholders.

Responsibilities

• Serve as SME for lift problems and troubleshooting.
• Collaborate with branches to diagnose complex issues.
• Coach and develop other technicians on technical topics.

Skills

Lift troubleshooting

Electrical engineering

Technical communication

Independent work

Education

NVQ Level 4 or equivalent (lift servicing)

Tools

Electrical testing tools

Job description

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located in the North East of the UK Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

On a typical day you will:

• Act as a subject matter expert for all things around lift problems and troubleshooting.
• Work with other branches to provide and support with diagnosis of highly complex issues.
• Provide coaching and development to others around technical issues.

What you will need to be successful

• Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
• Hold a drivers license
• You have good skills in electricity and electrical engineering
• You are a committed professional, with safety as your priority
• You are comfortable communicating to others
• You are curious, adaptable, and you know how to work alone or in a team
• You are comfortable using electronic and digital tools.

What's In it For Me / Benefits

• We offer you remuneration in accordance with local financial standards / wage agreement
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• You will receive modern and high-quality work clothes, your own tools, an iPhone and company vehicle.
• The health and safety of our employees is our top priority.
• We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people
every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working
alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .