Rental Sales Agent

Europcar Group; Southampton; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Uncapped commission

Holiday entitlement (6 weeks)

Pension plan

Employee discount

Job summary

Europcar Mobility Group at Southampton Airport is looking for a Rental Sales Agent to deliver a world class customer experience at the front desk. You will promote our car hire products and add-ons while working to targets in a fast paced environment.

The role requires a full, valid driving licence with a minimum of 4 years driving experience, excellent communication and teamwork skills. You will handle bookings, administer rental documents, process payments and contribute to a positive team

Qualifications

• Full, valid driving licence required with minimum 4 years driving experience.
• Ability to work as part of a team and maintain a professional appearance.
• Excellent verbal and written communication skills.

Responsibilities

• Provide high quality rental service to meet customer needs.
• Promote company services and add-ons to achieve targets.
• Handle telephone inquiries in a polite and professional manner.
• Accurately complete rental administration and vehicle documentation.
• Manage cash, vehicles, premises and customer safety.

Skills

Customer service

Sales

Communication

Teamwork

Time management

Attention to detail

Objection handling

Driving licence

Job description

## Rental Sales AgentApplyremote type: Fully on premiselocations: Southampton Airporttime type: Full timeposted on: Posted Todayjob requisition id: JR114317**Europcar Mobility Group**At **Europcar Mobility Group**, our purpose is to help to change the way you move. We are guided by our core values: *We are happy to help*, *We embrace change*, *We take responsibility*, *We act with respect* and *We move as one*. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.**Job Description****Europcar is looking for Rental Sales Agents**Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Southampton Airport location to work as part of our team on the front desk.You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!**Benefits:*** Competitive Basic Salary* Exceptional commission scheme - uncapped bonus potential with on target earnings.* Starting on 6 weeks holiday (including bank holidays), increasing with length of service* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Pension and a life insurance scheme* Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\** Discounted hotel rates through the Accor Group after 12 months service\** Cycle2Work\** Free annual eye tests* Confidential legal and support service through BUPA* Career progression and development*\*forms part of current non contractual benefit offering***Main duties:*** Provide a high quality rental service to meet customer needs.* To be commercially aware and recognise and report on prospective business opportunities and* competitor activity.* Sell the company’s services and products to achieve targets.* Handle telephone enquiries in a polite and professional manner.* Accurately complete all rental administration and vehicle documentation as well as the reporting* of damage.* Responsibility for cash, vehicles, premises and customer safety.**Key skills and attributes required:*** A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Ability to work as part of a team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Ability to influence others.* Enthusiastic about selling and can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!