Rental Operations Specialist - Commission + Great Benefits

Avis Budget Group; Inverness; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days holiday

Discount account perks

EAP provided by Health Assured

Employee discounts on car rental

Monthly commission

Job summary

Avis Budget Group in Inverness, United Kingdom is seeking a Rental Operations Agent to manage the full rental experience from vehicle prep to returns, delivering outstanding customer service.

The role is full-time with annualised hours, includes commissions, and offers 33 days holiday with employee discounts and wellbeing support.

If you are reliable, customer-focused, and flexible, you will fit into a fast-paced environment that rewards dedication and teamwork.

Qualifications

• A genuine can-do, positive attitude.
• Reliable and motivated, embraces daily improvement.
• Excellent communication skills.
• Team-player with flexibility across tasks.
• Full valid driving licence with 12 months’ experience.
• Previous customer service experience welcomed.

Responsibilities

• Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
• Providing excellent face-to-face customer service.
• Being a brand ambassador – promoting our products and services.
• Working towards targets to increase productivity and sales.
• Cleaning and preparing vehicles to ensure rental-ready condition and organized lot.

Skills

Excellent communication

Team-player

Customer service experience

Flexible/adaptable

Can-do attitude

Reliable

Job description

Avis Budget Group in Inverness, United Kingdom is seeking a Rental Operations Agent to manage the full rental experience from vehicle prep to returns, delivering outstanding customer service.

The role is full-time with annualised hours, includes commissions, and offers 33 days holiday with employee discounts and wellbeing support.

If you are reliable, customer-focused, and flexible, you will fit into a fast-paced environment that rewards dedication and teamwork.