Rental Operations & Customer Experience Specialist

Avis Budget Rental Locations; Nottingham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

33 days holiday

Discount account

EAP 24/7

Car rental discounts

Commission opportunities

Job summary

Avis Budget Group is hiring a Rental Operations Agent in Nottingham. You will own the full rental experience from vehicle preparation to returns, delivering excellent face-to-face customer service and promoting our products and services.

You’ll work toward targets while keeping cars clean and ready for rental in a busy environment. Join a team that values reliability and proactive attitudes, with annualised hours and a Commission scheme.

Qualifications

• Face-to-face customer service experience preferred.
• Able to communicate clearly with customers and colleagues.
• Reliable, motivated and able to work flexibly as days vary.

Responsibilities

• Own the full rental experience from vehicle prep to returns.
• Provide excellent face-to-face customer service.
• Promote Avis Budget Group products and services as a brand ambassador.
• Work toward targets to increase productivity and sales.
• Clean and prepare vehicles to rental-ready condition.
• Keep the rental lot organized and well-maintained.

Skills

Customer service

Communication skills

Team player

Flexible hours

Driving licence

Job description

Avis Budget Group is hiring a Rental Operations Agent in Nottingham. You will own the full rental experience from vehicle preparation to returns, delivering excellent face-to-face customer service and promoting our products and services.

You’ll work toward targets while keeping cars clean and ready for rental in a busy environment. Join a team that values reliability and proactive attitudes, with annualised hours and a Commission scheme.