Rental Customer Advisor — Flexible Leave & Training

Arnold Clark Group

Manchester

Hybrid

GBP 22,000 - 28,000

Full time

5 days ago

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Benefits offered by this job

33 days annual leave

Flexible leave

Employee discounts

Private healthcare

Workplace pension

Training

Enhanced parental leave

Job summary

Arnold Clark Group at Manchester Airport Car & Van Rental is seeking an organised Rental Customer Advisor to deliver excellent service in a fast-paced branch. You will work with management and colleagues to ensure smooth operations and top customer satisfaction.

The role requires flexibility, strong communication and solid administrative skills; a full UK driving licence is essential, with opportunities for extensive training and a generous benefits package.

Qualifications

Strong administrative and organisational abilities are required.
Ability to work well within a team and adapt to changing priorities.
Excellent communication skills with customers and colleagues.
Willingness to work a rota including weekends as needed.
A full UK driving licence is essential.

Responsibilities

Delivering high-quality customer care face-to-face and over the phone.
Using communication and organisational skills to complete tasks efficiently.
Handling customer queries and complaints.
Monitoring expenditure and running daily reports.
Promoting the branch and positive customer experience.
Occasionally covering other branches when needed.

Skills

Strong administrative skills

Teamwork

Good communication skills

Flexibility to work rota shifts

Full UK driving licence

Job description

The role requires flexibility, strong communication and solid administrative skills; a full UK driving licence is essential, with opportunities for extensive training and a generous benefits package.

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