Rental Agent

SIXT; Dorchester; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay & bonus

22 days leave + bank holidays

Training & development

Staff rental benefits

Wellbeing & life assurance

Employee assistance programme

Job summary

SIXT Dorchester Depot is seeking a Rental Agent in our Vehicle Hire division. You will be the primary contact for clients and colleagues, building relationships, answering queries, and guiding customers to suitable SIXT products. You will handle bookings, paperwork, vehicle checks and on-site hospitality with a focus on accuracy and service.

Join Team Orange with opportunities for growth. Starting salary is £29,500 per year, plus a bonus to reward your dedication, and a comprehensive benefits

Qualifications

• Experience in a high-volume, fast-paced agent role, preferably within the Hire industry.
• Able to work under pressure in a dynamic environment, independently or in a team.
• Great attention to detail for handover paperwork and vehicle inspections.
• Strong communication skills for clear, friendly customer interactions.
• Willingness to work a shift rotation to cover branch hours.
• Valid driving license with at least 12 months driving experience.

Responsibilities

• Ensure bookings are entered accurately on systems and paperwork is issued and retrieved.
• Develop new and existing business through professional email and telephone contact with customers.
• Answer customer calls, provide advice, support and information, and promote company products.
• Complete all paperwork related to vehicle transfers and yard checks.
• Maintain professional face-to-face interaction with clients on site.
• Accurately calculate rental estimates, chase quotes, and follow up.

Skills

Experience

Adaptability

Attention to Detail

Communication

Flexibility

Driving License

Job description

We have an exciting opportunity for a Rental Agent to join our Dorchester Depot. As part of our Vehicle Hire Division, you'll be contributing to a rapidly growing operation that provides a wide range of light commercial vehicles to an impressive portfolio of clients. Our customer base spans blue-chip corporations, public sector organisations, and medium-sized enterprises, all of whom rely on us for a dependable, flexible, and high-quality hire service. You as a Rental Agent will be the key point of contact for our clients and internal colleagues within the Depot. In this customer-focused role, you will establish and develop new and existing business through building excellent relationships with our customers, assist with queries, offer advice, support and information, and recommend relevant company products. Enjoy growth opportunities and a starting salary of £29,500 per year, plus a bonus to reward your dedication! Join Team Orange!

YOUR ROLE AT SIXT

• You ensure bookings are placed on appropriate systems accurately and send out and retrieve paperwork where necessary
• You establish new and develop existing business through relationships with customers via professional email and telephone correspondence
• You answer calls from customers to assist with queries, offering advice, support, and information, and recommending company products
• You complete all associated paperwork relating to vehicle transfers and yard checks
• You maintain appropriate face-to-face interaction, hospitality, and professionalism towards clients on site
• You accurately calculate rental estimates, chase quotes, and follow up

YOUR SKILLS MATTER

• Experience You bring significant experience working within a high-volume, fast-paced Agent role, preferably within the Hire industry
• Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a team
• Attention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections
• Communication You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings
• Flexibility You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service
• Driving License You hold a valid driving license and bring a minimum of 12 months driving experience

WHAT WE OFFER

• Competitive Compensation & Financial Security Receive an attractive annual salary and a performance-based bonus. Secure your future with enrolment in SIXT's pension scheme
• Generous Time Off Enjoy 22 days of annual leave, plus bank holidays
• Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
• Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
• Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
• Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme

Additional Information

About us

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.