Rent & Tenancy Officer (Temporary)

Morgan Hunt UK Limited; Glasgow; On-site; GBP 26,000 - 38,000; Part time

Job summary

A Glasgow based housing association is seeking a dedicated Rent Officer to join their Tenancy Services Team for a temporary period of around 3 months. You will play a crucial part in ensuring effective rent collection and arrears management, delivering high-quality services that meet tenant needs, with emphasis on customer service and regulatory compliance.

Key duties include maintaining accurate records, coordinating with external agencies, and assisting in legal notices when necessary, while

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Knowledge of housing regulations and best practices is preferred.

Responsibilities

• Provide excellent customer service in rent collection and arrears management.
• Ensure efficient delivery of rent management services.
• Maintain records in compliance with GDPR and confidentiality requirements.
• Collaborate with external agencies to support tenants.
• Assist in preparation of legal notices and court actions.
• Support tenancy sustainment initiatives and engage with tenants.

Skills

Communication skills

Interpersonal skills

Independent work

Team collaboration

Housing regulations

Education

Degree in housing or social work

Professional housing certifications

Job description

A Glasgow based housing association is seeking a dedicated Rent Officer to join their Tenancy Services Team for a temporary period of around 3 months. You will play a crucial part in ensuring effective rent collection and arrears management, delivering high-quality services that meet tenant needs, with emphasis on customer service and regulatory compliance.

Key duties include maintaining accurate records, coordinating with external agencies, and assisting in legal notices when necessary, while