Rent Account Manager

Venn Group; Birmingham; Remote; GBP 35,000; Full time

Job summary

A leading housing charity in Birmingham is seeking a Rent Account Manager to oversee the reconciliation of tenant accounts and ensure compliance with organizational policies. This full-time, remote position requires a focus on financial management and proactive tenant support. Suitable candidates will have demonstration of relevant experience and must possess a Full UK Driving License and DBS certification.

Qualifications

• Demonstrable experience in a similar role required.
• Full UK Driving Licence required.
• DBS check required.

Responsibilities

• Reconcile incoming HB and service charge payments on Xero for 260 residents.
• Proactively monitor tenant rent accounts for early intervention in arrears.
• Provide financial advice and signpost residents to welfare services.

Skills

Attention to detail

Financial analysis

Problem-solving

Education

Experience in a similar role

Job description

Rent Account Manager Required

Contract type: Perm

Hours: Full Time (Remote)

Location: Birmingham

Pay: £35,000 per annum

Venn Group are looking for a Rent Account Manager for a Housing Charity in Birmingham.

The successful candidate will be responsible for:

• Reconcile all incoming HB and service charge payments on Xero for 260 residents when full
• Liaise with HB and HSO staff about any suspensions/deductions arrears etc.
• Reconcile all housing benefit payments
• Lead on any discrepancies + suspension of benefits
• Proactively monitor tenant rent accounts, ensuring early intervention in cases of arrears in line with organisational policy and best practice
• Provide financial advice and signposted residents to welfare and debt advice services where appropriate

The successful candidate will have:

• Demonstratable experience in a similar role
• Full UK Driving Licence
• DBS
• Own vehicle

To secure an interview for this excellent opportunity contact Abbey Carver orEliza O’Reilly on07441 916134 or alternatively email [e-mail] as soon as possible

At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.