Remote Vacation Planner | Craft Memorable Getaways

HB Travels; Nottingham; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Travel perks

Discounted rates

Training and development

Job summary

HB Travels is seeking a Vacation Specialist to assist clients in planning and coordinating exceptional travel experiences from anywhere. You will handle inquiries, arrange travel details, and provide destination information. The role requires excellent communication skills and a genuine passion for travel.

Ideal candidates will have prior customer service experience and strong organizational skills. We offer travel perks, training opportunities, and a supportive remote team environment.

Qualifications

• Prior customer service experience, preferably in travel, hospitality, or tourism.
• Strong attention to detail and organizational skills.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Assist clients with vacation planning and inquiries via email, phone, and messaging.
• Coordinate accommodations, flights, and other travel based on client preferences.
• Provide updated information on destinations and travel requirements.
• Manage booking adjustments and address client concerns.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Organizational skills

Passion for travel

Job description

HB Travels is seeking a Vacation Specialist to assist clients in planning and coordinating exceptional travel experiences from anywhere. You will handle inquiries, arrange travel details, and provide destination information. The role requires excellent communication skills and a genuine passion for travel.

Ideal candidates will have prior customer service experience and strong organizational skills. We offer travel perks, training opportunities, and a supportive remote team environment.