Remote Vacation Planner & Support Specialist

Remotetravelcareers; Leicester; Remote; GBP 18,000 - 32,000; Full time

Job summary

A remote travel service company is seeking a Vacation Assistant to guide customers in booking and planning their vacations. This role involves providing friendly customer support via various communication channels and ensuring a memorable travel experience. Ideal for candidates with strong communication skills and a passion for helping others. Flexibility for full-time or part-time work. Previous customer service experience is a plus.

Qualifications

• Strong communication and customer service skills are essential.
• Must be comfortable using computers and online booking systems.
• Ability to stay organized and attentive to details.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Answer travel questions and guide customers.
• Update and confirm reservation details for accuracy.
• Support day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organization

Attention to detail

Friendly and patient demeanor

Job description

A remote travel service company is seeking a Vacation Assistant to guide customers in booking and planning their vacations. This role involves providing friendly customer support via various communication channels and ensuring a memorable travel experience. Ideal for candidates with strong communication skills and a passion for helping others. Flexibility for full-time or part-time work. Previous customer service experience is a plus.