Remote UK Customer Support & Admin Assistant

CV-BRIDGE LTD

United Kingdom

Remote

GBP 31,000 - 34,000

Full time

37 hours ago
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Benefits offered by this job

Remote UK
Career development opportunities

Job summary

CV-BRIDGE LTD is seeking a highly organized Customer Support Administrator for a remote UK-based role. This entry-level position focuses on assisting customers, handling administrative tasks, and supporting daily service operations.

The role offers remote work within the UK, a permanent full-time contract, and opportunities for development. Candidates with strong communication skills and an attention to detail will excel in this collaborative environment.

Qualifications

  • Excellent written and verbal communication skills.
  • Strong organisational skills and attention to detail.
  • Customer-focused attitude with good problem-solving abilities.
  • Ability to work independently in a remote environment.
  • Previous customer service or administrative experience is beneficial.
  • Relevant qualification is advantageous but not essential.

Responsibilities

  • Respond to customer enquiries in a professional and timely manner.
  • Provide administrative support across customer service activities.
  • Maintain accurate customer records and update internal systems.
  • Process routine requests, documentation and account updates.
  • Follow up on open queries and escalate complex issues where required.
  • Support email, telephone and online customer communications.
  • Maintain accurate records, reports and service documentation.

Skills

Strong communication
Organisational skills
Customer-focused
Remote independent work
Customer service experience

Education

Relevant qualification

Job description

CV-BRIDGE LTD is seeking a highly organized Customer Support Administrator for a remote UK-based role. This entry-level position focuses on assisting customers, handling administrative tasks, and supporting daily service operations.

The role offers remote work within the UK, a permanent full-time contract, and opportunities for development. Candidates with strong communication skills and an attention to detail will excel in this collaborative environment.

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