Remote UK: Business Analyst for Microsoft 365 Transformation

Constant Recruitment Ltd; Folkestone; Remote; GBP 40,000 - 50,000; Full time

Job summary

Constant Recruitment Ltd is seeking a Business Analyst to support Microsoft 365 transformation projects, focusing on discovery, requirements and documentation for a major migration. You will work with business users to map processes, capture needs and ensure alignment with the delivery team’s goals.

The role is remote within the UK, with regular interaction with technical colleagues and the Lead Business Analyst. Strong MS 365 experience and clear communication are essential.

Qualifications

• Experience working as a Business Analyst on technology change or systems implementation projects.
• Experience supporting Microsoft 365 or modern workplace projects.
• Experience gathering requirements directly from business users.
• Understanding how Microsoft 365 supports communication, collaboration and document management.
• Experience mapping business processes and documenting how technology supports them.

Responsibilities

• Conduct interviews and support discovery workshops with business users and process owners.
• Understand how teams use Microsoft 365 and connected applications in their day‑to‑day work.
• Document current business processes, information flows and system interactions.
• Identify critical activities, manual workarounds, pain points and improvement opportunities.
• Capture requirements relating to collaboration, document management, information ownership and access.
• Investigate application dependencies and potential business impacts relevant to migration.
• Analyse and clarify business and user requirements.
• Support the validation and prioritisation of requirements with the Lead Business Analyst.
• Produce process maps, use cases, requirements documents and acceptance criteria.
• Maintain accurate records of decisions, actions, assumptions and outstanding questions.
• Support gap analysis and the documentation of future‑state processes.
• Work with technical specialists to clarify requirements and respond to questions.
• Raise risks, inconsistencies and gaps promptly.
• Help prepare test scenarios and support business users during User Acceptance Testing.
• Support business readiness through clear documentation and communication.

Skills

Discovery workshops

Process mapping

Requirements gathering

Analytical skills

Verbal communication

Documentation

Education

Business analysis qualification (progress towards)

Tools

Microsoft 365

SharePoint Online

Microsoft Teams

OneDrive

Exchange Online

Power Apps

Power Automate

Job description

Constant Recruitment Ltd is seeking a Business Analyst to support Microsoft 365 transformation projects, focusing on discovery, requirements and documentation for a major migration. You will work with business users to map processes, capture needs and ensure alignment with the delivery team’s goals.

The role is remote within the UK, with regular interaction with technical colleagues and the Lead Business Analyst. Strong MS 365 experience and clear communication are essential.