Remote Travel Support Specialist

manatal-264; Glasgow; Remote; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Travel perks and discounts

Ongoing training

Job summary

Manatal-264 is seeking a Travel Customer Representative to support clients from booking to homecoming. You will handle inquiries, assist with bookings, and provide up-to-date information on destinations and policies.

Ideal candidates are strong communicators with travel or hospitality experience, highly organized, tech-savvy, and passionate about helping others plan memorable trips. This role offers 100% remote work with flexible scheduling and growth opportunities.

Qualifications

• Excellent verbal and written communication.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable and detail-oriented.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent communication

Customer service experience

Organized

Tech savvy

Passion for travel

Job description

Manatal-264 is seeking a Travel Customer Representative to support clients from booking to homecoming. You will handle inquiries, assist with bookings, and provide up-to-date information on destinations and policies.

Ideal candidates are strong communicators with travel or hospitality experience, highly organized, tech-savvy, and passionate about helping others plan memorable trips. This role offers 100% remote work with flexible scheduling and growth opportunities.