Remote Travel Concierge & Adventure Planner

xperiencexscapetravels; Greater London; Remote; GBP 19,000 - 29,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Full training included

Travel discounts

Supportive team culture

Growth opportunities

No sales quotas

Job summary

Xperience Xscape Travels is hiring an Adventure Operations Specialist to help clients plan trips, answer questions, and manage bookings from a remote setting. You’ll provide friendly support via email, chat, or phone and learn travel tools during training.

No prior travel industry experience is required; the role focuses on great communication, organization, and a passion for helping others. Flexible schedule and discounts accompany the position.

Qualifications

• No experience required – beginners welcome.
• Full training provided.
• Strong verbal + written communication.
• Comfortable using email and basic computer tools.
• Organized, reliable and detail-oriented.
• Positive attitude and willingness to learn.
• Passion for travel or helping others.

Responsibilities

• Assist clients with travel questions through email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.
• Gather traveler preferences to help plan vacations.
• Send confirmations, itineraries and follow-up messages.
• Take notes and maintain accurate records.
• Provide friendly, professional customer service.
• Learn and use travel tools provided during training.

Skills

Verbal communication

Written communication

Organizational skills

Detail-oriented

Tools

Email

Basic computer tools

Job description

Xperience Xscape Travels is hiring an Adventure Operations Specialist to help clients plan trips, answer questions, and manage bookings from a remote setting. You’ll provide friendly support via email, chat, or phone and learn travel tools during training.

No prior travel industry experience is required; the role focuses on great communication, organization, and a passion for helping others. Flexible schedule and discounts accompany the position.