Remote Tenancy Coordinator – Admin & Compliance Lead

Lumesse; Oxford; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Work from home scheme

Career progression opportunities

Comprehensive induction and training

Long service awards

Sabbatical after 10 years

Employee assistance programme

Internal referral opportunities

Job summary

Finders Keepers, a leading letting agency in Oxfordshire, is seeking a Tenancy Co-ordinator to manage the administrative side of the letting process from our North Oxford hub. You will handle applications, prepare tenancy agreements, coordinate renewals, references, deposits, and compliance, while supporting lettings and property management teams and liaising with landlords and tenants.

This role offers a comprehensive induction, training programme, opportunities for career progression, and a

Qualifications

• Minimum two years administrative experience in similar industry or legal background.
• Excellent attention to detail.
• High levels of accuracy and a keen eye for detail.
• Proven planning and organisational skills.
• Ability to communicate effectively with people at all levels.
• Excellent written and verbal communication skills.
• Ability to demonstrate initiative and self-motivation.
• Clean manual driving licence.

Responsibilities

• Process tenancy applications and produce all tenancy agreements and associated paperwork ensuring a high degree of accuracy
• Plan and process tenancy renewals
• Monitor and progress references as required
• Liaise with colleagues, clients and tenants when required
• Provide administrative support to the letting and property management teams when required
• Coordinate and participate in meetings with the letting and property management teams
• Negotiate tenancy renewals with landlords and tenants
• Assist in the collection of funds for all first accounts, invoices, rent and adhoc payments from landlords and tenants
• Handle changes to tenancy agreements
• Register new deposits for protection and administer deposit refunds
• Assisting office teams with all aspects of compliance

Skills

Attention to detail

Communication skills

Organisational skills

Initiative and self-motivation

Job description

Finders Keepers, a leading letting agency in Oxfordshire, is seeking a Tenancy Co-ordinator to manage the administrative side of the letting process from our North Oxford hub. You will handle applications, prepare tenancy agreements, coordinate renewals, references, deposits, and compliance, while supporting lettings and property management teams and liaising with landlords and tenants.

This role offers a comprehensive induction, training programme, opportunities for career progression, and a