Remote Support Administrator - Customer Focus & Improvement

Aberdeenshire Council; Aberdeen City; Remote; GBP 21,000 - 26,000; Full time

Job summary

Aberdeenshire Council is seeking a customer-focused professional to provide efficient support to Council Services. Work can be undertaken individually or as part of a team, with an emphasis on delivering quality service through continuous improvement.

There is an element of remote working with hours to be split on Mondays, Wednesdays and Fridays. This is a fixed-term role up to 19 September 2027, with informal enquiries welcome via the listed contact and data guidance available on GDPR.

Qualifications

• This post has a minimum requirement of one reference, which must be your current or most recent employer.

Responsibilities

• Provide efficient and effective, customer focused support to Council Services, working on an individual basis or collaboratively as part of a team.
• There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Job description

Aberdeenshire Council is seeking a customer-focused professional to provide efficient support to Council Services. Work can be undertaken individually or as part of a team, with an emphasis on delivering quality service through continuous improvement.

There is an element of remote working with hours to be split on Mondays, Wednesdays and Fridays. This is a fixed-term role up to 19 September 2027, with informal enquiries welcome via the listed contact and data guidance available on GDPR.