Remote Store Manager – Luxury Jewelry Brand

Y-Axis; Greater London; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Enhanced parental leave after 2 years

Job summary

Missoma stores are seeking a Store Manager to lead our Monmouth Street team and champion a memorable customer experience. You’ll inspire, train, and develop the team while driving commercial success and upholding the Missoma brand aesthetic.

You’ll oversee stock, VM directives, CRM programmes, and recruitment partnerships, ensuring luxury retail standards and strong community connections across the store.

Qualifications

• 5+ years’ experience in retail management.
• Proven ability to drive sales and lead teams.
• Strong communication, problem-solving, and visual merchandising skills.
• Collaborative leadership style that inspires and empowers others.
• Familiarity with Microsoft Office and retail systems.
• A passion for Missoma’s brand, mission, and aesthetic.

Responsibilities

• Lead customer experience and shopfloor leadership, delivering standout service.
• Build brand loyalty through VIP/CRM programmes and local community engagement.
• Drive commercial success by identifying ways to exceed customer expectations.
• Lead the team to meet and exceed KPIs and manage recruitment with People & Talent.
• Oversee stock, deliveries, audits and inventory; analyse store performance.
• Communicate with HQ, coordinate rotas and payroll files, maintain records.

Skills

Textile, Apparel & Leather

Job description

Missoma stores are seeking a Store Manager to lead our Monmouth Street team and champion a memorable customer experience. You’ll inspire, train, and develop the team while driving commercial success and upholding the Missoma brand aesthetic.

You’ll oversee stock, VM directives, CRM programmes, and recruitment partnerships, ensuring luxury retail standards and strong community connections across the store.